Tech Tribe
Meet our 2015-2016 Tech Tribe Members
MILAN HIGH SCHOOL TECH TRIBE
HELP DESK FOR STUDENTS AND TEACHERS
DIFFERENCE MAKERS
Help Desk Manager MS/HS: Abigail R
- Designs and Manages Help Desk Appearance
- Manages Student Ticket System
- Assist with Tech Tribe Meeting Agenda
- Analyzes student/teacher needs
- Oversees all Tech Tribe positions
- Responsible for checking in with everyone on a weekly basis and reporting back to Tech Tribe supervisor.
Tech Tribe Help Desk Assistant Manager: Kayla J
- Assistant to Manager
- Determines steps needed to meet student/teacher needs
- Monitors Tech Tribe teacher room assignments for projects/ managed by Tech Tribe
-Assists Tech Tribe Help Desk Manage
Help Desk Blog Specialist : Elizabeth S.
-researches current technology trends in classrooms
-works with app reviewer for apps to recommend
-Responsible for writing blogs
-blogs about Tech Tribe
Online Help Desk Specialist: Jarrad L
- Works with Help Desk Manager and Asst Manager
- Determines video topics for teachers and students
- Creates tutorial videos and documents for teachers and students
Online Help Desk Assistant:
- Works with Online Help Desk Manager
- Creates tutorial videos and documents for teachers and students
Tech Tribe Student Technician Training Manager: Evan and Chase
-Works with the other student techs for repairs
- Trains techs on the protocols
-Trains techs on how to repair bezels and screens
-Trains students how to take picture of damage, send email,
submit fsticket, and complete repair form
-Ensures all repairs are completed in a timely manner
-Checks inventory weekly and reports to Mrs. Hicks and Miss Bovard
how many screens and bezels are in stock
Online Help Desk Specialist- Jarrod L.
Tech Tribe Apps expert: Bradly W, Jacob W, and Rebecca M
- Researches apps for iPads and Chromebooks
- Daily monitors apps gone free for iPads
-emails elementary of new apps to review
-recommends apps for Chromebooks
Tech Tribe Student Technician Manager: Evan S and Chase R.
Tech Tribe Student Technician: Alex V and Kevin J.
- Assistant to Student Training Center Specialist
- Polls students to determine training topics
- Assists in creating tutorial documents for students
(step by step instructions)
Tech Tribe Teacher Training Center Supervisor / Public Relations Officer: Jarrod N. and Clayde A.
- Surveys teacher needs and determines training topics
- Creates training scripts for iCat led teacher sessions during homeroom
- Works with Mrs. Hicks on Public Relations
- Creates iCat T-Shirt Logo and Poster for the year
Green Screen Experts/ Videographer: Dan, Jordan, Mitch, and Vaughn
Public Relations Assistants: Amber, Melissa, Haley, and Jacob
Design Specialist: Elizabeth R. and Josie C.
- Maintains and creates bulletins for Tech Area
-Posts directions and needed signage
-Assists the Help Desk Manager in design and appearance of the Tech Area
Milan Tech Tribe Supervisor: Mrs. Hicks
- Technology Integration Specialist
- Help Desk Supervisor
-Tech Tribe Teacher
Milan Tech Tribe Support Supervisor: Mrs. Smith
-Tracks loaner check out and returns
-Guides Tech Tribe throughout the day
Milan Tech Tribe Support Assistant Supervisor: Miss Elbright
-monitors the Student Fsticket site
-monitors damage devices
- supervises the green screen room
Milan Help Desk Five Star Technician: Ms. Bovard