MGT 234 online

MGT 234 – Communication for Business Management

Fall 20243:  Online - 9/3/2024 to 12/20/2024

Instructor: Gina Hector

Email: Use Canvas Conversations (Inbox) or ghector@ccsf.edu

Office Hours: By Appointment via CityZoom (in Canvas)

What You Will Learn in This Course

Students will learn concepts, strategies, and models to help improve communication skills. This course encompasses topics such as cultural diversity, critical thinking, ethical communication, listening skills, communicating in managerial and leadership roles, managing conflicts, communicating in teams and groups, technology in communication, and public presentations. Students will understand the importance of effective communication in the workplace.

Student Learning Outcomes

Upon completion of this course, a student will be able to:

1.   Identify the major challenges the information age presents to business communication.

2.   Demonstrate communication competence by choosing the proper message, form of exchange, and channel.

3.   Identify problems caused by ineffective listening and the importance of verbal and nonverbal communication to businesses.

4.   Illustrate techniques of public speaking to deliver persuasive messages and presentations.

5.   Apply the fundamentals of strategic communication in business professions.


The Student Learning Outcomes listed above are those required actions that a student who successfully completes the course must be able to perform or exhibit. Each student will be assessed by the successful completion of homework assignments and activities in the online course environment.

NOTE ABOUT TEXTBOOK: You must have the "bundle" that comes with MindTap in order to complete assignments; do not purchase the e-book alone without MindTap.

If you plan to purchase Cengage Unlimited, make sure you purchase the option that comes with MindTap. Cengage Unlimited gives you semester access (4 months) to any Cengage title. If you have other classes using Cengage books, this may be a better option.

You will have access to a two-week free trial via our Canvas course, so you can wait to purchase the bundle later to make sure you intend to stay in the course.

Text and Materials

 

Software Discounts for Students

CCSF is providing Microsoft Office to every student free of charge. This means the latest version of Microsoft’s Office productivity suite, including Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access.  In addition there’s 1 (One) TB of online storage with Microsoft’s OneDrive.  As long as you’re a student here you’ll be able to use this software for free. Get Microsoft Office for Students.

City College students are also eligible for other software and hardware discounts at CollegeBuys.org.

CCSF Rules of Student Conduct

Item # 3: Academic or intellectual dishonesty, such as cheating or plagiarism

Cheating is defined as taking an examination or performing an assigned, evaluated task in a dishonest way, such as by having improper access to answers. Plagiarism is defined as the unauthorized use of the language and thought of another author and representing them as your own.

All work submitted in this class must be your own work. For the consequences of academic dishonesty, refer to the CCSF Rules of Student Conduct.

Accommodations

Students who need academic accommodations should request them from the Disabled Students Programs and Services (DSPS) located in the Rosenberg Library, Room 323 on the Ocean Campus. Telephone: 415-452-5481 (V) 415-452-5451 (TTY). DSPS is the campus office responsible for verifying disability-related need for academic accommodations, assessing that need, and for planning accommodations in cooperation with students and instructors as needed and consistent with course requirements.

Important Dates & Deadlines

Please visit https://www.ccsf.edu/admissions-recordsregistration/important-dates for important dates and deadlines for Fall 2023.