Fall 2026: 8/31/2026 to 12/22/2026 (CRN 72683)
Instructor: Gina Hector
Email: Use Canvas Conversations (Inbox) or ghector@ccsf.edu
Office Hours: By Appointment via CityZoom (in Canvas)
*What is a Hybrid Course?
While this class is mostly online and asynchronous (no online meeting times), it is listed as a hybrid course because we have three (3) scheduled in-person meetings. Our first meeting is Wednesday, September 2nd from 3:10pm to 5:25pm in HBB 398. The other meetings are at the same time and in the same room on December 9th and December 16th (for student presentations).
What You Will Learn in This Course
Students will learn concepts, strategies, and models to help improve communication skills. This course encompasses topics such as cultural diversity, critical thinking, ethical communication, listening skills, communicating in managerial and leadership roles, managing conflicts, communicating in teams and groups, technology in communication, and public presentations. Students will understand the importance of effective communication in the workplace.
Student Learning Outcomes
Upon completion of this course, a student will be able to:
1. Identify the major challenges the information age presents to business communication.
2. Demonstrate communication competence by choosing the proper message, form of exchange, and channel.
3. Identify problems caused by ineffective listening and the importance of verbal and nonverbal communication to businesses.
4. Illustrate techniques of public speaking to deliver persuasive messages and presentations.
5. Apply the fundamentals of strategic communication in business professions.
The Student Learning Outcomes listed above are those required actions that a student who successfully completes the course must be able to perform or exhibit. Each student will be assessed by the successful completion of homework assignments and activities in the online course environment.
Text and Materials
Textbook To Be Announced
Access to a computer with an internet connection to use Canvas to access our web-based assignments.
Software Discounts for Students
CCSF is an eligible institution which allows CCSF students to sign up for Office 365 Education for the classroom at no cost, including online Word, Excel, PowerPoint, OneNote, Microsoft Teams, Microsoft Copilot, plus additional classroom tools. Get Microsoft Office for Students.
CCSF Rules of Student Conduct
Item # 3: Academic or intellectual dishonesty, such as cheating or plagiarism
Cheating is defined as taking an examination or performing an assigned, evaluated task in a dishonest way, such as by having improper access to answers. Plagiarism is defined as the unauthorized use of the language and thought of another author and representing them as your own.
All work submitted in this class must be your own work. For the consequences of academic dishonesty, refer to the CCSF Rules of Student Conduct.
Accommodations
Students who need academic accommodations should request them from the Disabled Students Programs and Services (DSPS) located in the Rosenberg Library, Room 323 on the Ocean Campus. Telephone: 415-452-5481 (V) 415-452-5451 (TTY). DSPS is the campus office responsible for verifying disability-related need for academic accommodations, assessing that need, and for planning accommodations in cooperation with students and instructors as needed and consistent with course requirements.
Please visit https://www.ccsf.edu/admissions-recordsregistration/important-dates for important dates and deadlines for Summer 2026.