Spring 2025: Hybrid*- 1/27/2025 to 5/21/2025
Instructor: Gina Hector
Email: Use Canvas Conversations (Inbox) or ghector@ccsf.edu
Office Hours: By Appointment via CityZoom (in Canvas)
*What is a Hybrid Course?
While this class is mostly online and asynchronous (no online meeting times), it is listed as a hybrid course because we have three (3) scheduled in-person meetings. Our first meeting is Wednesday, February 5th from 3:10am to 5:00pm in MUB 250. The other meetings are at the same time and in the same room on 5/7 and 5/14.
What You Will Learn in This Course
Students will learn concepts, strategies, and models to help improve communication skills. This course encompasses topics such as cultural diversity, critical thinking, ethical communication, listening skills, communicating in managerial and leadership roles, managing conflicts, communicating in teams and groups, technology in communication, and public presentations. Students will understand the importance of effective communication in the workplace.
Student Learning Outcomes
Upon completion of this course, a student will be able to:
1. Identify the major challenges the information age presents to business communication.
2. Demonstrate communication competence by choosing the proper message, form of exchange, and channel.
3. Identify problems caused by ineffective listening and the importance of verbal and nonverbal communication to businesses.
4. Illustrate techniques of public speaking to deliver persuasive messages and presentations.
5. Apply the fundamentals of strategic communication in business professions.
The Student Learning Outcomes listed above are those required actions that a student who successfully completes the course must be able to perform or exhibit. Each student will be assessed by the successful completion of homework assignments and activities in the online course environment.
NOTE ABOUT TEXTBOOK: You must have the "bundle" that comes with MindTap in order to complete assignments; do not purchase the e-book alone without MindTap.
If you plan to purchase Cengage Unlimited, make sure you purchase the option that comes with MindTap. Cengage Unlimited gives you semester access (4 months) to any Cengage title. If you have other classes using Cengage books, this may be a better option.
You will have access to a two-week free trial via our Canvas course, so you can wait to purchase the bundle later to make sure you intend to stay in the course.
Text and Materials
Essentials of Business Communication with MindTap by Mary Ellen Guffey, Dana Loewy, 12th Edition, ISBN 9780357714997. The e-textbook and training and assessment tools will be linked through our Canvas course. You will have access to a free trial and can purchase the e-book package via the Canvas course. If you are taking multiple classes using Cengage textbooks, you may want to consider purchasing Cengage Unlimited. You will need to purchase the subscription that includes the MindTap learning platform.
Access to a computer with an internet connection to use Canvas to access our web-based assignments.
Software Discounts for Students
CCSF is providing Microsoft Office to every student free of charge. This means the latest version of Microsoft’s Office productivity suite, including Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access. In addition there’s 1 (One) TB of online storage with Microsoft’s OneDrive. As long as you’re a student here you’ll be able to use this software for free. Get Microsoft Office for Students.
City College students are also eligible for other software and hardware discounts at CollegeBuys.org.
CCSF Rules of Student Conduct
Item # 3: Academic or intellectual dishonesty, such as cheating or plagiarism
Cheating is defined as taking an examination or performing an assigned, evaluated task in a dishonest way, such as by having improper access to answers. Plagiarism is defined as the unauthorized use of the language and thought of another author and representing them as your own.
All work submitted in this class must be your own work. For the consequences of academic dishonesty, refer to the CCSF Rules of Student Conduct.
Accommodations
Students who need academic accommodations should request them from the Disabled Students Programs and Services (DSPS) located in the Rosenberg Library, Room 323 on the Ocean Campus. Telephone: 415-452-5481 (V) 415-452-5451 (TTY). DSPS is the campus office responsible for verifying disability-related need for academic accommodations, assessing that need, and for planning accommodations in cooperation with students and instructors as needed and consistent with course requirements.
Please visit https://www.ccsf.edu/admissions-recordsregistration/important-dates for important dates and deadlines for Spring 2025.