Keyboard not working

Steps For Self-Troubleshooting Keyboard Issues

• Try restarting your computer
• Open the laptop all the way (tablet mode) and then back to the laptop position and try again
• If neither of the first two steps work then bring the device to the library for help from the Ranger Tech Crew
  • In most cases the device would have to be re-imaged which can take anywhere from 30 minutes to about 2 hours on rare cases
• If none of the previous steps work then it is most likely a hardware problem which would have to be fixed by our IT and a ticket would have to be made by the library and sent to the IT.