Troubleshooting Steps for Battery and Charging Problems
1. Begin with testing if everything is plugged in (plug to wall, power cord to brick, brick cord to computer)
2. Test multiple outlets
3. If available try a different charger (if different charger works then charger issue)
4. Try your charger with a different computer (Computer hardware problem)
5. If your battery charges but doesn't hold a charge bring to the library for help