Make sure to login to the ICS Portal and PowerSchool using your Parent Account, not the student account. The student account does not have the relevant permissions.
example: mik21022@school.ics.edu.hk
first three characters of surname
5 digit identifier
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The following three accounts are required to be set up on the computer:
Parent
Student
School Admin
Parent Account
This account is for you to administer, install, and maintain the required software.
Account Type: Admin
Full Name: Parent Admin
Account Name: parentadmin
Password: <set your own password>
the default password if the account is already made is: parent
Student Account
This account is for the student to log in with
Account Type: Managed
Full Name: (Last, First)
Account Name: Student ID
Password: <set student password>
the default password if the account is already made is: password
School Admin Account
This account is for IT to help support your child at school
Account Type: Admin
Full Name: School Admin
Account Name: schooladmin
Password: <Please navigate to the PS Page find on the left-side navigation panel of your students profile to find the auto-generated password unique for your student>
Change the login password on Mac
Please follow the instruction on Apple website:
https://support.apple.com/en-hk/guide/mac-help/mchlp1550/mac