Technical and Hardware Support

Technical Support

• ESU Distance Learning Support

  • Troubleshooting

  • Protocol

    • Troubleshooting Tips

    • Video Cart System

    • Standard Class Room System

      • Content settings for Dual Monitor and Cart

    • Other questions

Classroom Configuration Options

• Standard DL Classroom (Former Full Mesh Classrooms)

• Portable Cart Classroom

Codec Hardware Support

• • Cisco

• Lifesize

• Polycom

  • Changing Polycom Display Layout

  • Radvision

Bridge Support and Management

• Controlling layout from your codec

Desktop Video Conferencing

• • Cisco Jabber for Mac, PC, IOS, and Droid

• Clearsea Mac, PC, IOS, and Droid

  • Polycom Real Presence for IOS and Droid

USB Cameras, Document Cameras, Video Carts, Accessories

• USB Cameras

  • Logitech BBC950 - Price range of $210

  • Logitech C930e - Price range of $120

• Document Cameras

  • RecordEx SimplicityCam5i+ - Price range of $400

  • IPEVO Point 2 View USB Doc - Price $69

  • Aver W30 Wireless Doc Cam - Price range $800

  • HoverCam T3 USB - Price range of $200

  • Lumens DC120 Ladibug USB - Price range of $300

• Video Carts (Contact ESU listed in parenthesis for more info)

  • Ergotron Single and Dual Display Carts (ESU 10)

    • • SIngle Display Example - Price range of $800

      • Dual Display Example - Price range of $900

• • • Da-Lite Mobile Plasma Stand - Price range of $500 (ESU 13)

      • Da-Lite Locking Cabinet - Price range of $200

    • Da-Lite Mobile 2 Monitor Cart - Price range of $900 (ESU 8)

    • AVTEQ 800 Dual Monitor Cart - Price range of $1,200 (ESU 7)

    • AVTEQ 500S - Price range of $1,000 (ESU 18 - LPS)

• Accessory Connections

  • HDMI-DVI-VGA and More

Connection Test Sites