About Us

Instructional Services

What BISD Instructional Technology Specialists can do for you...

  • help you plan a lesson or unit for your classroom

  • facilitate planning with your grade or department

  • model tools for you and your students

  • locate resources to support your curriculum

  • assist with special projects (in the lab AND classroom!)

  • help facilitate the use of mobile devices

  • introduce Chromebooks and/or Google Apps

  • help integrate technology into ANY lesson

  • discuss, answer questions about and model innovative teaching practices like flipped classroom, PBL, etc.

Network Services

What BISD Network Services can do for you...

  • resolve network or connectivity issues

  • assist with phone system problems

  • help with Eduphoria account or testing trouble

  • provide assistance with browser issues

What questions/issues need to go into Eduphoria Helpdesk?

  • I can't login to my Google account.

  • Why is the red light on my phone still on?

  • My students are having issues with an Eduphoria test.

  • I am locked out of my gradebook account.

  • I can't login to my computer.

  • Bells and announcements don't come through my phone.

  • Can you reset my voicemail pin?

  • Is it possible to get another phone?

Technician Services

What BISD Technicians can do for you...

  • replace a burned out projector bulb

  • evaluate your laptop for repair

  • install updates or new programs

  • help with SMART Board problems

What questions/issues need to go into Eduphoria Helpdesk?

  • My computer is running slow. I think I might have a virus.

  • The bulb is burned out on my projector.

  • My computer will not turn on or work properly.

  • Why is my SMART Board light blinking?

  • The image on my projector is fuzzy.

  • My laptop battery will not charge.

  • The paper tray on the printer is broken.

  • Chromebook #14 will not power on.