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Previously, there was a setting that could be enabled / disabled to allow customers to updat their personal information on the EUP - 'Edit Customer Personal Information'. The issue with this was that multiple fields were tied to this one settings. To give customer more flexibilty to edit their personal information on the EUP addtional settings were added. See fig1.
If the operator is using custom fields which are visible on the EUP, the customer now has the option to edit these custom fields .
To make use of this feature:
1. The new options can be found under SPID settings > End User Portal Settings
2. Select the options to turn on/ off
Fig 1: End User Portal - Personal Information
3. Under Settings > Custom fields, it is possible to select how a custom field shoul behave on the EUP
Fig 2: Custom field > Display and edit
Fig 3: Select Phone Type, Mobile (M), Work (W), Home (H)
Published Date: 29 April 2025
Engineer: PD
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