Embedded Files
Authorize.net is enhanced by adding a mechanism to turn off the ability for a customer to setup auto-pay when they have a failed bank payment .
Operator is now able to enable this functionality which will switch off auto payment when a customer has had a failed bank payments. fig.1. Customer will need to sort out the issue with their bank and talk to a representative of the company who can re-enable the option from the customer account in SIMPLer. fig.2
To make use of this feature:
1. menu Settings > Payment Gateways
2. type 1 in the field for EUP_DISABLE_BANK_AUTO_PAY_SWITCH_ON_FAILURE
3. save the change > Update Payment Gateways button
Fig 1: How to enable EUP_DISABLE_BANK_AUTO_PAY_SWITCH_ON_FAILURE
To enable auto-pay on the EUP for the customer:
4. select 'modify' on the customer account
5. from the customer menu select > Banking details
6. section End User Portal Settings > turn 'on' the Ability To Enable Bank Auto-Payment
7. save the change > Update Customer button
Customer is now able to setup Auto-pay again from their End User Portal (EUP).
Fig 2: How to enable Bank Auto-Payment from customer account for the EUP
Published Date: 12 june 2024
Engineer: PD
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