2025-Q2: [Billing] Auto-payment Delay for Customer Group

A new functionality is added to enhance the customer group feature. Previously it was only possible to control the due-date on the invoice pdf. Now it is also possible to have auto-payment runs based of this due-date.

This feature is parcticularly handy if operator groups a subset of customers for postpaid invoicing and collection. We developed the funcitonality to delay payment through the cronjob for these customer groups until the due-date. Postpaid customers pay in arrears and should be charged on the respective due-date - and not the invoice date (as previously was the case).

To make use of this feature:

    1. Proceed to Settings and select Groups from the dropdown list.

    2. Under section General Settings: Enter amount of days payment should be delayed, to control automatic collection - fig1. The invoice date is used  as bases to make the calculation when auto-payment runs.

Example: if Auto Payment - Delay Days is set to 15, SIMPLer will try to collect payment 15 days after the invoice date. But only if customer signed up for auto-pay.

    2. Generally we recommended to have the Invoice Due-Date Offset, put to the same amount of days as defined under 1.

Example: If Invoice Due-date Offset is set to 15, the invoice pdf customer receives will show them due date is 15 days after the invoice date. 

The goal is to have these setting allign to have auto-payment runs on the duedate as stated on the invoice.

Useful link/s: 

https://sites.google.com/a/azotel.com/wiki/2023-3q-sand-sand-notification-1-and-2-off-auto-pay-group

https://sites.google.com/a/azotel.com/wiki/2022-2q-eup-authorize-net-eup-auto-payment-update

https://sites.google.com/a/azotel.com/wiki/2022-1q-crm-customer-group-priority

https://sites.google.com/a/azotel.com/wiki/2021-2q-new-customer-defer-auto-payment-on-activation

https://sites.google.com/a/azotel.com/wiki/2021-1q-acc-auto-assigning-groups-from-subscriptions

Published Date: 20 May 2025

Engineer: PD

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