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42Race FAQ - English
Help Center
Getting started
Registration
Signing up for single/bundle race
Changing of race registration information
Supported payment methods
Unable to register for race
payment problem
Viewing your e-bib
Registering for multiple people
Nationality and age restrictions
How to create a team
How to join a team
How to invite your friend to join your team
How to disband a team
How to edit team info
How do I kick a team member
How to accept / reject team request
How to leave a team
Submission
How to submit running/cycling activity?
How to submit walking activity?
App submission examples
Treadmill submission examples
Accepted apps for submission
How to view race progress
How to view/edit/delete previous submissions
How to add a geo-tag to my fitness journal?
Geolocation Games
Register to Geolocation Games
Playing the Geolocation Game
How do I enter the Geo-location game?
How do I play the game?
How do I collect the points?
What is the goal of the Geo-location Game?
Are there any rewards after I finish the game?
What do I do if I experience difficulties when collecting the points?
How do I see my result after playing the game?
How do I exit the game?
Can I join if I am living in a different country but the event in Singapore
Attempts
Ranking & Achievement
How to check your awards
Unable to complete race
Finisher entitlements
How to check previous race rankings
How to check race rankings
How to get your e-cert
Special awards
Tracking orders
How to redeem your rewards
Community
How do I follow users?
How do I message 42Race users?
How to report/block a user
Manage your account
How to change password
How to change registered email
How to edit profile
How to update shipping address
Connecting fitness apps
Connecting Native Pedometer and Sync Steps
Connecting to Google Fit
Connecting to Apple Health
Connecting to Strava
Connecting to Garmin
Connecting a Fitbit device
Connecting a Mi-fit device
Connecting Hwawei band/Huawei Health
Languages
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42Race FAQ - English
Treadmill submission
Just take a picture of your treadmill screen with the distance and timing clearly shown!
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