Returns

RETURNS

We pack all our pieces carefully and thoroughly with recycled content as much as we can. It is very rare for breakages to occur, however if your piece/s arrives damaged please contact us within 24hrs of delivery with images of your piece and the box if applicable. In the event if it is purchased with insurance, items broken during transport we will provide you with store credit for you to select another item of your choice in the store.

We want you to be happy with your purchase and we'll try to give you accurate descriptions and pictures of the pottery pieces, but sometimes the colours you see on your computer display don't exactly match the colour of the item itself. We do not offer returns, as the hand made and individual nature of our work, if you have any inquiry prior your purchase, please contact us. We are happy to help.