Resume
Summary:
Seasoned IT veteran with knowledge & experience of
- 15+ years in Unix/Linux (OS)
- 10+ years in WebOps
- 5+ years in Linux Systems Administration
- 5+ years in Web Design, Development & Quality Assurance
Graduated in 2006 with a Bachelor’s degree in Computer Science & Engineering Technology. Creative problem solver with deductive reasoning skills has constantly completed tasks, assignments & projects on time & within budget. Motivated, reliable, efficient, multi-faceted, bilingual (English/Arabic) & a polyglot (code). Contact for references or earlier work experiences.
Education:
University of Toledo 2006
Bachelors of Science
Computer Science & Engineering Technology
Technologies:
Experience:
TMW Systems
Mayfield Heights, Ohio
June 2013 - March 2018
Linux Systems Administration
Software Quality Assurance
::RHEL/CentOS/Scientific Linux
::Point of Contact for P2V & V2V Linux server migrations
::Fielded Tier-3 Linux Support questions
::Use YUM software manager to install and configure RPM packages
::Written Bash scripts to reduce redundancy
::Working knowledge of storage subsystems and networking
::Continuously improved high level document procedures such as ‘How to Expand/Shrink a LVM’, ‘Installing Amanda (backup)’, ‘Configuring Sendmail’...etc.
::Experience with Network Manager, TCP/IP, DNS, Zabbix, Nginx, Ansible.
::Trained new & existing users on how to use basic Linux command lines.
::Experience with front & back -end testing
::Point of contact for all integration tests for TMW Imaging
::Strong analytical skills with deductive reasoning in white & gray box testing
::Executed test cases (95% manual, 5% automated) to ensure the stability of existing product after patched for bugs or new features were implemented.
::Collaborated with other teams to develop test plans & strategies.
::Tracked, documented and regressed bugs for company’s software through JIRA
::Fielded & troubleshot customer support issues
Cleveland Clinic Foundation Cleveland, Ohio August 2007 - January 2013
Systems Analyst III
Systems Analyst II
::Supervised 15 Analysts. Coached, trained & educated them on Radiology’s software.
::Held meetings with clinical managers to discuss new or existing issues in their area.
::Assisted PACS & RIS analysts by taking on some of their tasks such as creating RIS work-lists reports.
::Led supervised Radiology’s multi-million dollar project to consolidate the MRI wing of which was achieved one (1) week before Go-Live.
::Performed in-depth integration tests for new or existing systems & other post-implementation support.
::Always willing to spend extra time to complete assigned work
::Phone & live person support for various Radiology PACS applications such as GE, Siemens, TeraRecon or AGFA.
::Became an SME for hard to resolve issues between dicom & non-dicom scanners.
::Wrote reports for staff in either Crystal Reports or by building them through T-SQL queries.
::Teamed up with Cardiology Informatics to maintain Syngo Dynamics server & applied updates, patches and/or upgrades when required.
::Transitioned from 2nd to 3rd shift for 6 months to be part of a group effort implementation project to ensure medical images were securely sent to TeleRadiology doctors in Hawaii and Colorado.
::HL7 and HIPAA compliant