Resume

Summary:

Seasoned IT veteran with knowledge & experience of

    • 15+ years in Unix/Linux (OS)
    • 10+ years in WebOps
    • 5+ years in Linux Systems Administration
    • 5+ years in Web Design, Development & Quality Assurance

Graduated in 2006 with a Bachelor’s degree in Computer Science & Engineering Technology. Creative problem solver with deductive reasoning skills has constantly completed tasks, assignments & projects on time & within budget. Motivated, reliable, efficient, multi-faceted, bilingual (English/Arabic) & a polyglot (code). Contact for references or earlier work experiences.

Education:

University of Toledo 2006

Bachelors of Science

Computer Science & Engineering Technology

Technologies:

Experience:

TMW Systems

Mayfield Heights, Ohio

June 2013 - March 2018

Linux Systems Administration

Software Quality Assurance

::RHEL/CentOS/Scientific Linux

::Point of Contact for P2V & V2V Linux server migrations

::Fielded Tier-3 Linux Support questions

::Use YUM software manager to install and configure RPM packages

::Written Bash scripts to reduce redundancy

::Working knowledge of storage subsystems and networking

::Continuously improved high level document procedures such as ‘How to Expand/Shrink a LVM’, ‘Installing Amanda (backup)’, ‘Configuring Sendmail’...etc.

::Experience with Network Manager, TCP/IP, DNS, Zabbix, Nginx, Ansible.

::Trained new & existing users on how to use basic Linux command lines.

::Experience with front & back -end testing

::Point of contact for all integration tests for TMW Imaging

::Strong analytical skills with deductive reasoning in white & gray box testing

::Executed test cases (95% manual, 5% automated) to ensure the stability of existing product after patched for bugs or new features were implemented.

::Collaborated with other teams to develop test plans & strategies.

::Tracked, documented and regressed bugs for company’s software through JIRA

::Fielded & troubleshot customer support issues

Cleveland Clinic Foundation Cleveland, Ohio August 2007 - January 2013

Systems Analyst III

Systems Analyst II

::Supervised 15 Analysts. Coached, trained & educated them on Radiology’s software.

::Held meetings with clinical managers to discuss new or existing issues in their area.

::Assisted PACS & RIS analysts by taking on some of their tasks such as creating RIS work-lists reports.

::Led supervised Radiology’s multi-million dollar project to consolidate the MRI wing of which was achieved one (1) week before Go-Live.

::Performed in-depth integration tests for new or existing systems & other post-implementation support.

::Always willing to spend extra time to complete assigned work

::Phone & live person support for various Radiology PACS applications such as GE, Siemens, TeraRecon or AGFA.

::Became an SME for hard to resolve issues between dicom & non-dicom scanners.

::Wrote reports for staff in either Crystal Reports or by building them through T-SQL queries.

::Teamed up with Cardiology Informatics to maintain Syngo Dynamics server & applied updates, patches and/or upgrades when required.

::Transitioned from 2nd to 3rd shift for 6 months to be part of a group effort implementation project to ensure medical images were securely sent to TeleRadiology doctors in Hawaii and Colorado.

::HL7 and HIPAA compliant