Visit the Chromebook Support Page if you have trouble logging in, or if you need your Chromebook repaired.
Quick Troubleshooting Tips:
1. Turn off WiFi on all devices in the house that you aren't using.
2. Close out of all internet windows and try getting back in.
3. Log-out of Google and log back in.
4. Do a hard shutdown of the computer (hold down power button). Power back on and log-in.
5. Click the blue and black lock at the bottom of the screen to "authenticate." Choose 6 hours.
If help is still needed, call 355-HELP or email 355-HELP@greeenville.k12.sc.us
A backpack for parents account provides parents, guardians, or contacts with a central place to sign in to do the following:
View their student's information including demographics, attendance, classes, grades, lunch balances, and test scores
Apply or register their student to Special Focus schools and programs (Fine Arts Center, Career Centers, etc.)
Receive alerts and notifications regarding their students
View their student's school and contact information
Manage parent and contact information for their students