Family & Observer Support

These instructions reflect the experience on browser/desktop. To follow these Instructions, login to your Canvas account on a browser (Chrome is preferred).

Login to your Canvas account (using the password emailed to you) on a browser, preferably Chrome

[1] Click Account in the upper left

[2] Click Settings (on the left)

[3] Click Edit Settings (on the right)

[4] Check the box for Change Password

[5] Enter the password just sent to you (above)

[6] Set a new password

[7] Confirm your password

[8] Click Update Settings


Your password is now changed and you should be set to login on your app. You may need to refresh/restart your app and/or device.