Q: What payment methods do you accept?

A: We make subscribing easy and secure. We accept all major credit/debit cards securely through our payment portal, as well as Apple Pay and Google Pay for a fast, one-tap checkout. We also accept Revolut transfers and a range of other options to suit your needs. All transactions are protected for your peace of mind.

Q: How does the subscription and setup process work?
A: The process is simple!

1. Choose your subscription plan.

2. Pay using one of our convenient methods.

3. You will receive a confirmation and a link to connect with us on WhatsApp.

4. We will send your unique M3U Playlist URL and EPG (TV Guide) Link directly via WhatsApp.

5. You then enter these details into your preferred IPTV app (like TiviMate or IBO Player). We provide easy-to-follow guides to help you every step of the way!

Q: Do you offer a free trial?
A: To guarantee top performance and stability without overloading our servers, we do not provide a traditional free trial. We believe the best proof is in the viewing! That's why we offer an unbeatable introductory month for only €5. This gives you full, unrestricted access to test all features, channels, and stability with minimal investment.

Q: What are my subscription options?
A: We offer flexible plans to suit your needs, typically including 1-Month, 3-Month, 6-Month, and 12-Month subscriptions. Longer plans offer the best value. Full details and pricing are available upon inquiry.

Q: Will my subscription renew automatically?
A: No. We do not use automatic recurring billing. We will send you a friendly reminder via WhatsApp before your subscription expires, giving you full control over when and if you wish to renew. But when the time comes for renewal we'll make it as painless as possible, so bookmark zeroseven.tv!

Q: What channels and content do you offer?

A: Our service provides access to thousands of channels from countries all over the world, including the USA, UK, Canada, Europe, and more. This includes live Sports (PPV events, leagues), Movies, TV Shows, News, and Documentary channels. We also offer a vast Video-on-Demand (VOD) library with thousands of movies and TV series.

Q: My TV Guide (EPG) is missing movie images or channel names. How can I fix this?

A: This is a common and easy-to-fix issue! The data just needs a quick refresh. Inside your IPTV app (like TiviMate or IBO Player), please follow these steps:

1. Go to the app's Settings.

2. Find the EPG (or TV Guide) section.

3. First, try turning the EPG off, saving the setting, and then turning it back on.

4. If that doesn't work, look for an option to "Update EPG" or "Refresh EPG".
   This forces the app to pull the latest guide data from our server, which will usually restore all the images and channel names immediately.

Q: Do you offer Catch-Up / Timeshift TV?

A: Yes! Our service includes Catch-Up TV on many popular channels, allowing you to watch shows that have aired in the last 24-72 hours. You can also pause and rewind live TV on supported channels.

Q: Is a VPN required to use the service?

A: A VPN is not required, but we highly recommend using one for both enhanced privacy and to avoid any potential ISP throttling (where your internet provider slows down your stream). Using a reliable VPN often results in a smoother, more stable viewing experience.

Q: My stream is buffering a lot. What can I do?

A: Buffering is usually related to your local internet or network. Please try these steps first:

1. Test Your Internet Speed: Ensure you have at least 25+ Mbps.

2. Use a Wired Connection: Connect your device directly to your router with an Ethernet cable for the most stable connection.

3. Restart Your Equipment: Restart your streaming device and router.

4. Check Your VPN: If you use a VPN, try connecting to a different server closer to you.

5. Clear App Cache: Go to your device's settings, find the IPTV app, and clear its cache.

If the issue persists, contact us on WhatsApp and we'll help you troubleshoot.

Q: What is the best device to use for your service?

A: Our service works on any device that supports IPTV apps. For the best experience, we recommend:

• Top Tier: NVIDIA Shield TV Pro (most powerful)

• Best Value: Amazon Fire TV Stick 4K Max

• Also Great: Chromecast with Google TV and devices running official Android TV.

Q: Can I use the service on multiple devices at once?

A: Your subscription allows for 1 connection by default. We offer affordable plans for 2 or more simultaneous connections if you want to watch on multiple TVs or devices in your household at the same time. Please inquire about multi-connection plans.

Q: My favorite channel has an issue (offline, freezing). What should I do?

A: We constantly monitor channel stability, but occasional issues can occur. Please report the specific channel name and issue to us via WhatsApp. Our support team will investigate and work to resolve it as quickly as possible.