(Re-engagement for Self-Sufficiency, Empowerment and Transformation)

Help women ages 16 to 24 who are not in school or not working and need options and resources to be guided toward becoming a financially, emotionally, and socially secure adult. RESET offers educational coaching, life skills, case management, and possible paid training opportunities for those selected to participate.

Meet the RESET Team Case Managers

LEx

Alexis (who prefers to go by Lex) has been part of the YWCA team for 2 years and joined RESET because she is passionate about empowering young women. She strives to provide guidance and resources to help them become self-sufficient, successful, and break generational cycles.

Fun fact about Lex: is a former RESET participant herself and now has her own little zoo at home
—1 dog and 6 cats!

Helané

Helane has been with RESET for almost a year, inspired by YWCA’s mission and her passion for empowering women from diverse backgrounds. As a case manager, she provides educational and financial resources to help young women become self-sufficient and secure brighter futures for themselves and their children. She especially enjoys guiding women as they discover their potential and witnessing their transformation.

Fun fact: Helane comes from a large family with their own gospel choir—and even a CD!

Maria

I am a Certified Trauma-Informed Coach and Case Manager dedicated to empowering women and families through a trauma-informed care approach. I focus on creating safe, supportive spaces that foster healing, growth, and lasting transformation. Joining YWCA San Antonio aligns with my values, allowing me to combine advocacy, trauma-informed practice, and community impact to create meaningful change. For me, working at the YWCA is not just a role—it’s a calling.

Fun fact: I love watching K-dramas in my downtime and never miss a chance to watch football and basketball with my boys.

Meet the RESET Social Work Interns

Catherine

Catherine is a graduate student intern pursuing her Master of Social Work (MSW) degree at the University of South Florida. As a Case Manager Intern, she is committed to empowering women by listening to their stories, recognizing their strengths, and collaborating on plans to achieve their goals. Catherine is excited to combine her passion for meeting people where they are with her dedication to social justice.

Fun Fact: As a military spouse, Catherine has lived in five different states, including Hawaii. She also holds a Bachelor of Fine Arts and is passionate about using the arts for storytelling, healing, and building community connections.

Mary Angel

Mary Angel is a graduate student intern currently pursuing her Master of Social Work (MSW) degree at Our Lady of the Lake University. She chose to complete her internship with the YWCA San Antonio RESET program because she was inspired by its mission. Mary is passionate about helping young women find their voice through empowerment.

Fun Fact: Mary loves spending quality time with her mother watching horror movies, enjoying wrestling, and attending concerts together.

yvonne

Yvonne is an undergraduate student intern currently pursuing her Bachelor of Social Work (BSW) degree from University Texas San Antonio. She is passionate about helping others and providing support and guidance to diversified women. YWCA's mission aligns with her values of empowerment and self-determination for all. She loves to celebrate the achievements and success of others.

Fun fact: Yvonne loves nature and spending time at national or state parks surrounded by unique natural landscapes when the weather is cool.

The RESET Case Manager help you to identify career pathways and offers educational coaching, life skills, case management, and referrals to job training and placement opportunities. They will help you focus on strengthening engagement, work readiness, and ongoing needs assessment. The team focus on positive connection with respectful interactions, and compassionate care.

Natalia

As the Client Service Manager, I love having the opportunity to support, educate, and guide the team so they can provide the best assistance to our clients. I enjoy growing alongside them, and it brings me great joy to continue impacting the lives of young women, helping them achieve their dreams.

Fun fact: I like rolling down the car windows (when it’s not too hot) and listening to music really loud.

Services Offered

RESET offers a wide variety of services to our clients and is still expanding. Services offered include:

Individualized service plans
Boss Babe Support Group series
Career and education exploration and assistance
Direct referrals to various resources for services (ex: childcare, job training/placement, therapeutic services, medical, educational)
Job Readiness
Access to Therapy
Supportive Housing
Financial Literacy
Transportation assistance
Life skills development
Enrichment opportunities – (such as college tours, intro to café college, special speaker presentations)
Women's Living and Learn Center ( Click HERE to see more information)

SUPPORT GROUP
RESET case managers lead a monthly session of the Boss Babe Group Series. The group is called BOSS BABES, and the abbreviation stands for “Building your Own Support System”. This is a woman empowerment group that provides a space to share experiences and present relevant life skills information.

The group is divided into two parts.

The first portion is about a specific topic regarding life skills.
The second portion is an engaging arts and crafts activity to help reduce stress by improving moods and energy through creativity and fellowship.

The group focuses on four different thematic areas:
1. Wellness
2. Adulting
3. Education/ Career
4. Relationship/ Communication

ywca staff

at the Martin Luther King March

Women's Live and Learn Center

A new campus providing housing for up to four years and supportive services (including case management, child care, transportation, workforce development and mental health services) for women 18-26 and their young children to advance economic mobility.

We offer:

Private rooms in a dorm setting (bed, dresser, nightstand, desk/chair)
Holistic case management focused on the mother and child (dual generation)
Trauma- informed counseling
Trauma- informed job/vocational readiness
Workforce Training and Job Placement
Supportive services and referrals for the full family

Click here for the English Guide

Presiona para la Guia en Español

WLLC Residential Services Manager

Brittany has been with the YWCA RESET program for two years. What inspired her to join RESET was her previous experience working with a nonprofit that partnered with YWCA Oklahoma City. She truly admired YWCA’s mission and the impact of its work. So, when she moved to San Antonio, she was eager to be part of the YWCA in any capacity. When she discovered the RESET program, it felt like the perfect fit—a way to continue advocating for women and supporting their journeys. One of her favorite parts of goal-setting with clients is helping them understand that their goals are entirely their own—they are in control. She believes in empowering clients to recognize every achievement, no matter how small because every step forward is worth celebrating.

A fun fact about Brittany: she loves reading and playing video games!

Sewing 101

Vase Painting

Presenting a Specific Topic Regarding Life Skills

Creating a Vision Board

Ojo de Dios Crafting

Pumpkin Craving Time

Sewing 101

Ready to work " want to start now!"

2. Want to go on to career training? The YWCA currently offers Ready to Work Program

- San Antonio’s education and job placement program is designed to help you increase your income and improve your life.
- Benefits
  1. Tuition Assistance
  2. Job Skills training and life skills coaching
  3. Support services and emergency assistance
  4. Job placement and retention services
- Eligibility
  1. 18 +
  2. A resident of the City of San Antonio and living within 1 of the 10 districts
  3. Legally permitted to work in the US
  4. Willing to take assessments
  5. Be committed to completing the program up to 1-2 years
  6. Household annual income is less than 250% of the federal poverty guidelines.
  7. Interested Industries (Constructions Trades, Education, Finance/Insurance, Healthcare, Manufacturing, Transportation, Warehouse and Information Technology/ Cyber Security)

Want to join the RESET Program?
Click on the link below to access our form. Once the RESET received the new form, the case managers will reach out to the interested client within 72 business hours.