# Privacy Policy for Talent Me
**Effective Date:** 2026-07-29
**Developer / Operator:** Xyloto Systems (“we,” “our,” or “us”)
**Application:** Talent Me(the “App”)
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application Talent Me.
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## 1. Introduction
Welcome to Talent Me. We are committed to protecting your privacy.
Talent Me is a self-discovery application that allows you to answer questions, generate personalized talent insights, create an account, and unlock premium content through in-app purchases. This Policy describes what information we collect, how we use it, how you can manage or delete it, and how payments are handled.
By creating an account, making a purchase, or otherwise using the App, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.
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## 2. Information We Collect
We collect information in the following categories. We only collect what is reasonably necessary to operate Talent Me , provide your Talent Me report, process purchases, and improve the App.
### 2.1 Information You Provide Directly
- **Account & Registration Data:** Email address, password (or credentials via a supported sign-in method), display name or nickname (if provided), and other information you submit when registering, logging in, or managing your account.
- **Assessment & Profile Inputs:** Your answers to the App’s questions (including multiple-choice selections and any optional free-text responses), preferences, and other content you enter to generate insights or your Talent Me .
- **Support Communications:** Information you include when contacting us (for example, by email), such as your account email, device details you choose to share, and a description of your issue.
- **Account Management Requests:** Information needed to process requests such as account deletion, data access, or purchase restoration.
### 2.2 Information Collected Automatically
- **Device & Technical Data:** Device model, operating system and version, app version, language/locale settings, time zone, screen resolution, IP address, network type, and crash/diagnostic data.
- **Usage Data:** Interactions within the App (for example, screens viewed, feature usage, session duration, and funnel events related to assessment completion or purchase).
- **Identifiers:** App instance identifiers and, where applicable on Android, advertising-related identifiers may be available to the platform or SDKs for analytics, fraud prevention, or attribution. **Talent Me’s primary monetization model is paid in-app purchase (IAP), not advertising (IAA).** If we do not serve ads in your version of the App, we do not use advertising identifiers to show personalized ads in the App.
### 2.3 Purchase & Transaction Data
- **In-App Purchases:** When you unlock paid content (such as the full Talent Me), purchases are processed by the applicable app store:
- Apple App Store / StoreKit (iOS), and/or
- Google Play Billing (Android).
- We may receive limited transaction metadata from the store, such as product ID, purchase token/receipt, purchase date, and subscription/entitlement status (if applicable).
- **We do not collect or store your full payment card number, bank account details, or complete billing credentials.** Those are handled by Apple or Google under their own terms and privacy policies.
### 2.4 Personal Data We Do Not Intentionally Collect
We do not require government ID numbers, precise GPS location, contacts, photos, microphone audio, or health/medical records for the core features of Talent Me. Please avoid submitting sensitive personal data in free-text fields unless necessary for support.
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## 3. How We Use Your Information
We use the collected information to:
- Create and manage your account, authenticate login, and keep you signed in securely.
- Provide core features: run the assessment, generate free previews and full Talent Me content, and sync or restore your results where account sync is enabled.
- Process, validate, and restore in-app purchases and entitlements.
- Provide customer support and respond to deletion or data requests.
- Monitor, diagnose, and fix bugs, crashes, and performance issues.
- Analyze aggregated or de-identified usage patterns to improve content quality, UX, and conversion funnels.
- Protect the App, users, and our services against fraud, abuse, unauthorized access, and policy violations.
- Comply with applicable laws, store policies (Apple / Google), and enforce our terms.
- Send service-related notices (for example, security, account, or material policy changes). We do not sell your personal information.
We do **not** rely on showing third-party advertisements as the main way to keep the App free. Premium features are offered via **one-time or other paid in-app purchases** as presented in the App.
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## 4. Third-Party Services
We may use third-party service providers that process limited data on our behalf or as independent controllers under their own policies. Depending on platform and release version, these may include:
| Service | Purpose | Privacy Policy |
| --- | --- | --- |
| **Apple App Store / In-App Purchase** | Process iOS purchases and restore entitlements | [https://www.apple.com/legal/privacy/](https://www.apple.com/legal/privacy/) |
| **Google Play / Google Play Billing** | Process Android purchases and restore entitlements | [https://policies.google.com/privacy](https://policies.google.com/privacy) |
| **Google Firebase** (Analytics / Crashlytics / Auth or Cloud, if enabled) | Analytics, crash reporting, authentication, or backend services | [https://firebase.google.com/support/privacy](https://firebase.google.com/support/privacy) |
| **Google Analytics for Firebase** (if enabled) | Usage analytics | [https://policies.google.com/privacy](https://policies.google.com/privacy) |
If a specific build of Talent Me also integrates additional SDKs (for example, attribution or customer support tools), those providers will process data under their respective privacy policies. We do not control Apple’s or Google’s independent processing of payment data.
**Advertising note:** Unlike ad-supported (IAA) apps, Talent Me is primarily monetized through IAP. If a future version introduces ads (for example, Google AdMob), we will update this Policy and disclose that change before or when ads are enabled.
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## 5. Device Permissions
To function properly, Talent Me may request or require the following permissions / capabilities:
- **Internet Access:** Required to register/login, sync account data, generate or fetch report content, validate purchases, restore purchases, and deliver essential services.
- **Network State:** Used to check connectivity for login, sync, and purchase flows.
- **Notifications (optional, if enabled):** Used only if you opt in to receive reminders or service messages; you can disable notifications in system settings.
- **Storage / Photos / Camera / Microphone / Precise Location:** The core Talent Me experience does **not** require these sensitive permissions. If a future feature needs them (for example, saving or sharing an image), we will request permission at runtime and explain the purpose in-context.
You may withdraw optional permissions in your device settings; core online features may stop working without Internet access.
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## 6. Account, Purchases, Refunds & Entitlements
### 6.1 Account
Certain features (including saving progress, syncing results, or unlocking purchased content across sessions/devices) may require registration and login. You are responsible for keeping your login credentials confidential.
### 6.2 Paid Features (IAP)
Talent Me may offer paid digital content or features (for example, unlocking the complete Talent Me / full report) through the official app store’s in-app purchase system. Prices, product names, and purchase type (typically one-time unlock unless otherwise stated) are shown in the App and on the store product page before you confirm payment.
### 6.3 Non-Refundable Digital Goods (Important)
Unless required otherwise by applicable law or by Apple / Google’s mandatory refund rules:
- All in-app purchases of digital content or unlocks are **final and non-refundable** once the transaction is successfully completed and the content/entitlement is delivered or made available to your account.
- We do **not** provide direct cash refunds for digital Talent Me unlocks through our support email in the ordinary course.
- If you believe a charge was made in error, please first use the refund / purchase support channels of the platform that processed your payment:
- **Apple:** [https://support.apple.com/billing](https://support.apple.com/billing) (Report a Problem / request a refund)
- **Google Play:** [https://support.google.com/googleplay/answer/2479637](https://support.google.com/googleplay/answer/2479637)
- Platform providers independently decide refund eligibility under their policies. A refund granted by Apple or Google may result in revocation of the related in-app entitlement.
### 6.4 Restore Purchases
If you reinstall the App or switch devices while using the same store account (and, where required, the same Talent Me account), you may use the App’s **Restore Purchase** function (if available) or contact us with your account email and approximate purchase date so we can help verify entitlement status with store receipts.
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## 7. Data Retention and Deletion
### 7.1 Data Retention
- **Account & server-side data:** While your account remains active, we retain account information, assessment inputs, generated results/entitlements metadata, and related records as needed to provide the service, prevent fraud, and meet legal/accounting obligations.
- **Purchase records:** Limited purchase/entitlement records may be retained as required for transaction verification, dispute handling, tax/accounting, and store compliance, even after feature use ends, for a period permitted or required by law.
- **Local device data:** Some cached content may remain on your device until you clear app storage or uninstall the App.
- **After account deletion:** We delete or anonymize personal data associated with your account within a reasonable period after verifying your request, except for information we must retain by law, for security, fraud prevention, or unresolved disputes.
### 7.2 How to Delete Your Data / Account
Because Talent Me uses accounts and may store data on our servers (not only on-device), please use one of the following methods:
1. **In-App (preferred):** Open the App → **Settings** → **Delete Account / Cancel Account** (or equivalent wording) and follow the confirmation steps. This will request deletion of your account and associated personal data under our control.
2. **By Email:** Send a deletion request from the email address registered to your account to **surpport@xylotosystems.com** with the subject line “Talent Me Account Deletion Request,” and include your registered email / user ID if known.
**Processing time:** After we verify your identity and request, we will process account and personal data deletion within **thirty (30) days**, unless a longer period is required by law or needed to complete pending security investigations.
**Note:** Deleting the App from your device alone may **not** delete server-side account data. Please use in-app deletion or email us. Deleting your account does **not** automatically issue a refund for prior purchases.
You may also clear local cache via:
Settings → Apps → Talent Me → Storage → Clear Data (Android) or by offloading/deleting the App (iOS).
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## 8. Data Sharing & International Transfer
We do not sell your personal information.
We may share information only:
- With service providers who help us operate the App (hosting, analytics, crash reporting, customer support), under appropriate confidentiality and processing terms;
- With Apple or Google as needed for purchase validation and fraud prevention;
- When required by law, regulation, legal process, or governmental request;
- To protect the rights, safety, and security of users, the public, or Xyloto Systems;
- In connection with a merger, acquisition, or asset transfer, subject to continued confidentiality commitments.
If you use the App from outside the country where our servers or providers are located, your information may be processed in other jurisdictions that may have different data-protection rules. We take reasonable measures consistent with applicable law to protect such transfers.
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## 9. Children’s Privacy
Talent Me is **not** directed to children under the age of **13**. We do not knowingly collect personally identifiable information from children under 13.
If you believe a child under 13 has provided us with personal information, please contact us at **surpport@xylotosystems.com**. We will take steps to delete such information promptly.
(If you are in a jurisdiction that requires a higher age of digital consent, you must meet that age—or have verifiable parental/guardian consent—before using the App.)
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## 10. Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. You use the App at your own residual risk and should use a strong, unique password for your account.
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## 11. Your Rights
Depending on your location (for example, under GDPR, UK GDPR, CCPA/CPRA, or similar laws), you may have the right to:
- Access the personal data we hold about you;
- Correct inaccurate data;
- Request deletion of your data;
- Object to or restrict certain processing;
- Request data portability;
- Withdraw consent where processing is based on consent.
To exercise these rights, contact **surpport@xylotosystems.com**. We may need to verify your identity before fulfilling the request. California residents may also request information about categories of personal information collected or shared, and we do not sell personal information.
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## 12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will be revised when changes are posted. Material changes may also be notified in the App or by email associated with your account. Changes are effective when posted unless stated otherwise. Continued use of the App after the effective date constitutes acceptance of the updated Policy.
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## 13. Contact Us
If you have any questions, suggestions, data requests, or account deletion requests regarding this Privacy Policy or Talent Me, please contact us at:
**Email:** surpport@xylotosystems.com
Please include “Talent Me” in the subject line to help us route your request faster.
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*© Xyloto Systems. All rights reserved. Talent Me is a product operated by Xyloto Systems.*