Privacy & Cookies Policy

Effective Date: the 28th of August 2024

Introduction

This Privacy Policy explains how Xelto Sp. z o.o. collects, uses, and shares information when you use our mobile application (the "App") designed for business-to-business ("B2B") purposes. By using the App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. Also to tell the user of the website www.xelcode.com about Xelto͛s practices regarding collection, use, and disclosure of information that user may provide via this site.

Information We Collect

Account Information: When you create an account, we may collect your name, email address, company name, job title, and other contact information.
Usage Data: We collect information about how you use the App, including features accessed, pages visited, and interactions with content.
Device Information: We collect information about the device you use to access the App, including device type, operating system, unique device identifiers, and mobile network information.
Location Data: With your permission, we may collect precise location data from your device. You can disable location services at any time in your device settings.
Log Data: We automatically collect server log information when you use the App, such as your IP address, browser type, access times, and referring website addresses.

Cookies

Xelto uses Session Cookies for the following purposes:

To allow user to carry information across pages of our website and avoid having to re-enter information.
Within registration to allow user to access stored information.
To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website.

Xelto uses Persistent Cookies for the following purposes:

To help us recognize user as a unique visitor (just a number) when user return to our website and to allow us to tailor content to match user͛s preferred interests.
To compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website.
To internally identify user by account name, email address, customer ID, and location (geographic and computer ID/IP address).
To tailor content to user͛s preferences.

Third parties serve cookies via this website. These Third Party Cookies are used for the following purposes:

To serve content on our site and track whether this content is clicked on by users.
To control how often user are shown particular content.
To count the number of anonymous users of our site. For website usage analysis.

User can set his/her browser to notify user when user receive a cookie, giving user the chance to decide whether to accept it.

User can also set his/her browser to block the placing of cookies at all, but user should realize that this can limit the use of our website or services. User can find more information about cookies at www.cookiecentral.com/faq

How We Use Your Information

We use your information to:

Provide and improve the App: We use your information to operate, maintain, and improve the App, including developing new features and functionalities.
Communicate with you: We may use your information to send you service-related communications, updates, and promotional materials.
You can opt out of receiving promotional emails at any time by following the unsubscribe instructions included in the emails.
Personalize your experience: We may use your information to personalize your experience within the App.
Analyze usage: We may use your information to analyze how the App is used and to improve our services.

Comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your information with:

Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support. These service providers are contractually obligated to protect your information and only use it for the purposes for which it was disclosed.
Business Partners: We may share your information, other than your personal data, with our business partners to offer you products or services that may be of interest to you.
Other Users: Certain features of the App may allow you to share information with other users of the App.
Legal Requirements: We may disclose your information if required to do so by law or appropriate authorities or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the safety of our users or the public

E-mail Address

If user subscribe to our e-mail alerts, Xelto collects user͛s e-mail address. This address will only be used for keeping user informed as indicated. If user wish to unsubscribe from our e-mail alert list, user can do so at any moment as indicated in every e-mail user receive or by contacting us through info@xelcode.com

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

Data Retention

We will retain your information for the period in which claims related to the provision of App may arise, i.e. for the limitation period for claims or liabilities, and in any case no longer than the period required by law.

Your Choice

Access and Update: You may access and update your account information at any time by logging into your account.
Opt Out: You may opt out of receiving promotional emails from us at any time by following the unsubscribe instructions included in the emails.

Children's Privacy

The App is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our servers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at:

Xelto Sp. z o.o., ul. Winogrady 18, 61-663 Poznań, Poland

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