How do I fix my Chromebook's camera and microphone?

• Please remove the user and log back in, it will remove all the settings that accidentally could prevent you from accessing the microphone or camera

• On the user icon in the right corner select the arrow, and in the dropdown menu select "Remove User"

• Enter the students' email and password to re-enter the user again

• Select a camera from the applications (record a little video and play it back to make sure that the camera itself works)

What do I do if my microphone doesn't work on a website?

• Open the website that requires using a microphone

• If you enter the webpage for the first time the notification will pop-out asking you to give the permissions for the website to use the needed resources (mic, camera, etc.).

• In case the notification did not pop out, on the top left side of the website page (where the URL is) you would see the lock. When you select the lock, you would be able to see what resources are required and their status in the dropdown menu.

• In the drop-down menu please select allow for all the resources that are needed (camera, mic)

• After allowing the use of the resources (mic, camera) website would need to be

reloaded in order for everything to work.

What do I do if my touchpad doesn't work?

If your touchpad stops working, try these steps:

• Make sure there is no dust or dirt on the touchpad.

• Press the Esc key several times.

• Drumroll your fingers on the touchpad for ten seconds.

• Turn your Chromebook off, then back on again.

• Delete the user account and add it back.

How do I fix my microphone and/or speaker in a Google Meet?

• Look for the three dots in the bottom right corner of the screen to open the menu, then click "Settings".

• In your Settings, change Microphone and Speakers to "Default - Internal Microphone (Built-In)" and "Internal Speakers (Built-In)", respectively.

• You should now be able to speak and hear in your Google Meet.

How do I connect my Chromebook to my home wifi?

• Turn on your Chromebook.

• At the bottom right, select the time. Select the Wi-Fi network

• Turn on Wi-Fi. Your Chromebook will automatically look for available networks and show them to you in a list

• Find your home Wi-Fi name and connect, it will ask you to put your home Wi-Fi password

Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is connected to your home Wi-Fi.

How do I turn my Chromebook on and off?

To turn off your Chromebook completely, try one of these options:

• At the bottom right, select the time. Select Power.

• At the bottom right, select the time. Select Sign out, then Shut down.

• Press and hold the Power key for 10 seconds

• Press and hold the Power button until you see a menu to Power off or Sign out.

How do I reset Google Chrome?

• Open Google Chrome, on the top right corner locate 3 little dots, and from the drop-down menu select "Settings"

• On the newly opened tab on the left side please select "Advanced" and "Reset Settings"

• On the right side there will be only one option "Restore settings to their original defaults". Select it and agree for the reset.

How do I reset my iPad?

• Go to Settings > General > Reset > Erase All Content and Settings

• Choose an option: