A few quick reminders:
Stay Safe: Our staff may periodically check or monitor devices to ensure they are being used safely and appropriately.
Follow the Rules: District policies (815 & 815AR) apply whether you are at school or at home.
Treat it Well: If a device or charger is neglected or misused, it may be taken away. However, you will still be responsible for staying caught up with your schoolwork!
Returning Devices: If you leave the district or if a teacher asks for the device back, please return it in the same condition you received it.
Standard usernames consist of the student’s first initial followed by their last name.
Example: Jane Smith = jsmith
Note: If another student has the same name, a number will be added (e.g., jsmith2).
To keep student data safe, passwords must never be shared or distributed.
Grades 6–12: Students create their own unique passwords and are required to update them annually.
Grades K–5: Students use a standard convention based on their school building (see below).
If you are a new student or in grades K-5, your initial password follows this format: [Building Code] + [4-Digit Lunch Pin] + !
npe(lower case) + 4-digit lunch code + ! Ex. npe1234!
srs (lower case) + 4-digit lunch code + ! Ex. srs1234!
wes (lower case) + 4-digit lunch code + ! Ex. wes1234!
For directions on how to access student lunch codes click here.
If you need assistance with your credentials, please contact the Help Desk:
Email: helpdesk@wssd.org
Phone: 610-892-3470 x5100 (Please leave a message if you do not have email access)
WSSD provides 1:1 technology to support student learning, and we share the responsibility of protecting this investment with our families.
What to do if your device needs help:
Report it: Email helpdesk@wssd.org immediately if your device is lost, stolen, damaged, or experiencing technical issues.
Assessment: Our Technology Department will inspect the device. If it cannot be fixed immediately, a loaner device may be provided (subject to availability).
Resolution: We will notify you if there is a cost associated with the repair or replacement.
Warranty & Fees
We work with Dell to cover standard repairs under warranty. However, please note:
Warranty Limit: If a device requires more than two warranty repairs in a single calendar year, the family will be charged for subsequent repairs (not to exceed the full cost of the device).
Intentional Damage/Loss: Fees apply for lost items or damage not covered by Dell’s warranty (such as intentional damage or neglect).
Power Adapters: Lost or damaged power adapters are the responsibility of the family.
Replacement Costs
Full Chromebook Replacement: $275
LCD Screen Replacement: $119
Power Adapter: $36
Keyboard Replacement: $20
Payments should be made via check to Wallingford-Swarthmore School District and sent to the Technology Department.