Family Technology Support

Computer Services Tech Support

Student Chromebook Help Desk Line – 248-791-9127 

When an issue arises, please provide the information listed below to the district Computer Services team through the following form https://laptopsupport.wsdmi.org . At that time, a follow up email will be sent with next steps.

1. The following information will be required in the request form:

   • Student Last and First Name

   • Student District ID Number (If known)

   • School Name

   • Grade Level

   • Parent/Guardian Email Address

   • Issue you are experiencing, report accidental damage or repair needed

2. Follow directions in the follow up email received

   • During the week a reply will be sent within 24 hours ; During the Summer replies will be sent within 24-72 hours

   • If an instance happens over the weekend or over a holiday break, please report right away and a reply will be sent on Monday or concluding the holiday break