Frequently Asked Questions

• All candidates must register using School-Day, the payment and registration system.

• Neither School-Day nor the WRDSB will collect banking information; online banking/credit card information is sent through the secure Chase payment system facilitated through the use of School-Day.

• Information gathered for the purposes of providing the AQ program is kept for 7 years.

• Total AQ Program fees will be due at the time of application

• Refunds at one hundred percent minus a $25 administrative fee, will be provided if the application is withdrawn before the start of the program

• A limited refund may be offered if withdrawal is after the start of the program (extenuating circumstances will be considered) to account for administrative costs incurred

• If you are eligible for a refund, it will be processed through School-Day

• The WRDSB Elevate AQ Program will be using D2L Brightspace for all courses.

•  Information on how to login will be provided upon completion of registration by the AQ registrar and will take a few days.

Course Instructors will provide AQ Candidates with assessment and evaluation policies at the start of the course. Assignment quality will be judged against clearly communicated success criteria for all components. Instructors will offer regular feedback on candidates' progress throughout the course. 

 
After completing the course, participants will receive a letter confirming whether they have successfully finished the AQ course. All candidates are expected to submit original work with proper APA citations, and our plagiarism policy will be enforced. 

Candidates enrolled in Elevate AQ courses are expected to uphold the ethical standards and professional responsibilities outlined in the Ontario College of Teachers’ Standards of Practice for the Teaching Profession. Academic integrity is fundamental to professional learning, and any concerns regarding academic dishonesty will be addressed seriously and in accordance with Elevate AQ policies and procedures.

Academic dishonesty includes, but is not limited to:

• Plagiarism

• Cheating

• Unauthorized use of generative artificial intelligence (AI) tools or technologies

• Fabrication or citation of fictitious sources

• Submission of work previously submitted for credit in another course or program without prior approval

• Interference with the academic work of other candidates

As defined in Growing Success: Assessment, Evaluation, and Reporting in Ontario Schools (2010), plagiarism is the use or close imitation of another person’s ideas, language, or work without appropriate acknowledgment, representing it as one’s own (p. 151).

The use of generative AI tools must align with course expectations and any guidance provided by the instructor. Candidates are responsible for ensuring that all submitted work accurately reflects their own professional thinking, learning, and understanding, and that any approved use of AI is appropriately acknowledged.

Where academic dishonesty is substantiated, a candidate may be withdrawn from the course and will not be recommended to the Ontario College of Teachers for successful completion. Course fees are non-refundable. Candidates have the right to appeal decisions in accordance with the established Elevate AQ appeal procedures.

• For general inquiries, or inquiries related to enrollment, please contact aq-info@wrdsb.ca

• For inquiries related to your course,e please contact your instructor directly.