Policies 

1. Turnaround Time

All press-on nail sets are handmade and made to order to ensure quality and customization.

• Standard processing time is 4–8 business days (Monday-Friday) after full payment is received, unless otherwise stated.

• Processing time does not include shipping time.

• During high-volume periods (holidays, launches, sales), turnaround times may be extended. Customers will be notified if delays occur.

• Rush orders may be available for an additional fee and must be approved before purchase. Please contact me prior to ordering to confirm availability.

2. Shipping & Delivery

• Local pickup or drop-off may be available upon request and must be arranged in advance.

• Orders are shipped via USPS with tracking provided once the package has been sent.

• Customers are responsible for all shipping and handling fees, which are calculated at checkout.

• Once an order has been shipped, I am not responsible for delays, lost, or stolen packages caused by the postal service.

• If an incorrect address is provided and the package is returned or lost, the customer will be responsible for any reshipping fees.

3. Sizing & Custom Orders

• It is the customer’s responsibility to ensure correct nail sizing. Sizing guides and recommendations are available upon request.

• Because press-on nails are custom and handmade, slight variations in shape, color, or design may occur. These variations are not considered defects.

• Custom orders cannot be canceled or changed once production has begun.

4. Press-On Care & Wear

• Application and care instructions will be included with every order to help maximize wear time.

• Proper preparation, application, and removal are essential for the best results.

• I am not responsible for lifting, breakage, or damage caused by improper application, removal, daily activities, or failure to follow care instructions.

• Wear time varies depending on nail preparation, lifestyle, and application method.

5. Refunds, Returns & Replacements

• Due to the custom nature of press-on nails, all sales are final.

• Refunds or replacements will not be issued for:

  • Damage caused by improper application or care

  • Normal wear and tear

  • Incorrect sizing

  • Miscommunication on the customers end

• If you receive an item that is incorrect or damaged upon arrival, please contact me within 48 hours of delivery with clear photos so the issue can be reviewed.

6. Health & Safety Disclaimer

• Customers are responsible for ensuring they do not have allergies or sensitivities to nail products, adhesives, or materials used.

• I am not liable for allergic reactions or injuries resulting from product use.

7. Communication

• Please allow 24–48 hours for responses to messages or emails.

• By placing an order, you acknowledge that you have read and agreed to all policies listed above.

8. DM Orders

• Requesting an order means you acknowledge that you have read and agreed to all policies listed above.

• By requesting an order, you are agreeing to pay in full for your set. 

• Once you request a set, there is no canceling an order outside of a two-hour window. 

Business Notice: 

This business operates as a Limited Liability Company (LLC). By placing an order, customers acknowledge that all products and services are provided under the legal protections and limitations afforded to an LLC.