Video Conferencing

This process can be frustrating. Please realize that we know that these things sometimes happen and we will find a solution.

1. Leave the meeting and rejoin.

2. If you are using Google Meet, click on the lock icon near the top left of the screen (immediately left of the URL for your meeting). Be sure that you have allowed Meet to access your camera and microphone.

3. Close tabs other than the meeting.

4. Remove or turn off extensions that you don't need. If you're not sure how to do this, skip this step.

5. It is possible to use a phone to hear the meeting.

   • In Meet, click on the three dots in the bottom right of the screen and then choose "Use a phone for audio"

   • In Zoom, click on the ^ symbol next to the microphone icon in the lower left of the screen. Choose "Switch to phone audio..."

6. If you're still having trouble, please visit the Technology Support page to submit a support ticket.

Sharing your screen allows others in the meeting to see what is on your computer screen. This allows you to present something to the group or it can be used to help you solve computer problems by letting someone else see the problem along with you. Sharing your screen is easy:

• In Meet:

  1. Click "Present now" in the lower right hand corner of the screen.

  2. Choose "A window" and then click on the image of the window you want to share.

  3. Click "Share". It might take a short time, but everyone in the meeting will be able to see what you have shared.

• In Zoom:

  1. Click "Share screen" at the bottom of your screen.

  2. Choose what you want to share by clicking on the picture that shows what you want to show.

  3. Click "Share" It might take a short time, but everyone in the meeting will be able to see what you have shared.

You will use whichever app your teacher sends you a link for. In fact, all you have to do it click on the meeting link (in Google Classroom or an email) and the correct app will open.

Look for the Closed Captions button near the bottom of your screen.