Research

• Nursing Homes

  1. When Training Hurts Quality: Evidence from Nursing Homes. (Job Market Paper)

with Bob Batt and Hessam Bavafa

• 1. • Accepted for the Empirical Research in Operations Management Workshop 2025

  2. Economies vs. Diseconomies of Scale: Rethinking Staffing Needs in Nursing Homes.

with Bob Batt and Hessam Bavafa

• 3. Do Nursing Homes Game Staffing Around Regulatory Inspections? Evidence from Payroll-Based Journal Data.

with Bob Batt and Hessam Bavafa

• Healthcare

  1. Individual Prediction-A Novel Approach to Forecast Cardiology Consultation and Transthoracic Echocardiography Order Volumes.

with Bob Batt, Hessam Bavafa, Matthew Tattersall, and Matthew Kalscheur

Teaching

UW-Madison GB 306: Business Analytics I

Teaching Assistant — Fall 2021-Spring 2022, Fall 2024-Spring 2025

Responsibilities:

• • Lead weekly discussion sections for ~100 students across 2–4 sections per semester.

  • Teach Excel-based analytics, probability, hypothesis testing, and regression.

  • Advise students on case studies and report writing; grade case reports and proctor exams.

  • Support new instructor onboarding and course logistics.

Student Comments from Teaching Evaluations

"Catherine was an incredible TA. She was organized, efficient, and very kind. She sent announcements covering what we were going to cover in discussion that week which was great, when we got to discussion - we got straight to work! Catherine is very efficient and works well breaking down concepts even with a limiting 50 minute timeline. She answered every students questions and made sure everyone was successful with the process for our excel cases. She stayed after class to help students with questions and was very kind when explaining concepts. Overall, Catherine did a fantastic job!"

"CATHERINE WAS THE GOOOATTT!!! She was on top of emails and was super supportive in our learning. She was super helpful in clearing up confusion on topics from lecture and was super helpful in figuring out any excel trouble. She deserves everything good in life. We love Catherine."

"Catherine was an amazing TA. She always walked us through question very thourghly, was able to read the room if we didn't understand, often answered questions and re-did probelms if we needed help. She would answer questions for us during her break and was super easily accessable through her email. Overall, such a dedicated TA and would highly recommend her!!"

"Catherine was among one of my favorite TAs here at UW-Madison, and she was always incredibly helpful. She was very kind and understanding, but she also had lots of patience. I hope she continues fostering a friendly and collaborative environment."

"I really liked your energy and you always taught the discussions very well. Thank you!"

"I never expected to find statistics and Excel work engaging, but your way of explaining complex concepts made them much more approachable and even enjoyable."

"She did well by giving feedback on cases and answering questions thoroughly in discussions. There is not much for her to improve, as she is very effective at teaching the content and ensuring everyone understands."

"Catherine was such a caring TA who would always ask everyone in the class if they needed her to review any concepts. She was very considerate and is one of the best TAs I've ever had. I also really like how she went through the excel parts of the case at a slow pace so that everyone could follow along. She was also very helpful during office hours."

"Very smart and concise"

"Catherine was very kind to everyone in class and was very helpful with the practice problems and homework. The course itself was challenging, but she helped us in beneficial ways."

"She was just a great teacher. She was smart and knew the answers to questions. She was a great resource."