How-Tos

Signing In

• Please sign in anonymously. Usernames and passwords are not set up at this time.

Requests

• Requests should be detailed and specific.

• Service requests will go directly to department supervisors, who generate tasks based on incoming requests.

Request Timelines

    Non-Emergency Requests

• Non-emergency requests should be scheduled at least two weeks in advance (two weeks + one day in the calendar view) but must be entered at least one week. 

• Service requests will go directly to department supervisors, who generate tasks based on incoming requests.

• If the request is not an urgent safety issue but impedes operations or programming, make a note in the description, and staff will try to prioritize it.

    Emergency Requests

• Urgent safety issues will be addressed immediately.

Contact Information

• Request updates will be sent to the email provided. 

• Use your Willamalane email address. If you don't have a Willamalane email, please provide your supervisor's email address, and they will receive the updates.