The Role of the Library Tech Assistants
All students receive initial Chromebook support from the Library Tech Assistant. They are trained in basic troubleshooting, loaner process, and escalation processes. They are wonderfully patient and organized!
Nicole DeTomaso, Help Desk Teaching Assistant
Mrs. DeTomaso is an amazing resource and the first line of defense when it comes to tech support. She closes over 500 tickets in a given school year and she is one of the kindest people in the district!! Her primary responsibilities are helping staff troubleshoot before escalating, communication, guiding and teaching staff, resetting passwords, and answering the phones.
Matt Lowry, PC Support Specialist
Mr. Lowry is our very own McGuyver. He can do just about anything and he does what needs to be done to help support staff. His primary responsibilities revolve around Chromebook management and support, troubleshooting, PC/Desktop support, installation, and management, and other equipment management for classrooms.
Jon Dussing, Network Administrator
Mr. Dussing has his Bachelor's in Network Administration, has been in IT since 1989 and started working full time at Westhill in 2017. His primary responsibilities are ensuring that our robust infrastructure runs smoothly, troubleshooting, maintaining network systems, and more.
Nate DeVita, Network Administrator
Mr. Devita is a Westhill alum with a Bachelor's in Network Administration. He has been with the district full time since 2017 and before that worked with Westhill as a BOCES technician for many years. His primary responsibilities are ensuring that our robust infrastructure runs smoothly, troubleshooting, maintaining network systems, and more.
Katie Harmon, Director of Educational Technology
Ms. Harmon has a Bachelor's degree in Computer Science, a Master's Degree in Secondary Education, and an Advanced Studies Degree for School Administration. She has been in education since 2005 when she started her career as an English Teacher. She came to Westhill July 2019. Her primary responsibilities are project management, aligning classroom technology to district goals, professional development, budgeting and replacement cycles, vision and leadership of instructional technology, security and data privacy. Her passion is in instructional practice but she also loves managing the technical side and keeping everyone moving to the future.
The technology department and committee believe that technology is a powerful tool to support learning. We hope to create a pervasive technology infrastructure that will support the diverse needs of teachers and students. We believe the physical infrastructure should support the Board's goals for the education of our students.