Need Help?
Who to contact for help?
Hardware/Software/Technical Issues
The WPS technology department will provide summer assistance to students, families and teachers.
If you have a technology issue please email
helpdesk@wellesleyps.org
Students and teachers can also login and use the ticket system to report an issue
The Help Desk will be staffed Monday to Friday, and we will get back to you as quickly as possible.
G Suite Learning Center
click link above and then select "learn by product"
Use the G Suite Learning Center for tips, tricks, cheat sheets & FAQ for
Docs, Sheets, Slides, Forms, Sites, Classroom, Meet, GMail (MS/HS), Calendar
Special Education Questions:
Kathleen Bernklow, Director of Student Services
Troubleshooting & FAQ's
I'm an elementary student in grade K-2 and would like to download my Seesaw Learning Journal. How do I do that?
Students have the option to download their Seesaw Learning Journal prior to Tuesday, June 21st (when accounts become inactive for the summer). Click here for instructions (must be logged into Seesaw from a computer, not a mobile device). Students returning to WPS in grades K-2 in the fall, will regain access to their Seesaw Learning Journal when new SY22/23 classes are created.
Instead of my iPad, I'm interested in using a different device (desktop computer, laptop, another tablet) with my school issued Google Account. Is this possible?
Yes. This blog post from 2018 shares more information about using other devices with your school based Google Account.
Or, if you are on the different device at the moment, simply use this link to log in with your school issued Google Account. Login to Google (for Students)
I'm a PreK-Grade 2 Parent and my Student doesn't know their school Username & Password?
All students have a wpsraiders.org google username and password. Their username is their 2-digit year of graduation last name first initial, for example a Kindergartener named Junie B Jones would be: 32jonesj@wpsraiders.org. Younger students may not know what their password is. Parents may login to the PowerSchool Parent Portal to find this information. After logging in to PowerSchool, your student’s username and password will be displayed near the top of the page below their name.
Forgot your PowerSchool parent username or password?
Go to the Wellesley Public School’s PowerSchool portal address https://wellesley.powerschool.com/ and click on the link labeled ‘Having trouble signing in?’ Then, click “Forgot Username or Password?” On the next screen you can choose “Forgot Password” or “Forgot Username.” Type in your email address and click Enter. If the email matches one WPS has on file, then your username or password reset link will be sent to you by email.
Need help creating a PowerSchool parent account or have further questions?
Please email your school office https://wellesleyps.org/schools/ or portal@wellesleyps.org and someone will get back to you shortly.