Social Listening

Companies are dedicating more resources and are using more tools to monitor social in real time. 

Brands will look to respond quickly to customer service inquiries or simply interact with people talking about their product/company. 

Tools

•     Hootsuite for

  • Small Biz Owner / Entrepreneur

  • Social Media Manager

  • Marketing Manager

  • Agency

•     Buffer

  • Social routines by scheduling posts on all your channels

Articles

• 8 Ways to Use Social Listening for Your Business

Also See

• Loyalty Program

• Social Media for Business

• Social Media Hacks

• Social Media Marketing

• Social Media Time Management