Tickets and visa confirmation letter
Each Collision ticket is assigned to a specific individual, and is valid for the duration of the event. There are no day tickets available for Collision.
Please note that the deadline for assigning tickets is June 17.
You must present your QR code and a photo ID at registration to receive your accreditation.
Acceptable photo ID:
Passport
Driving License
How do I assign my Collision tickets?
You can assign your tickets by requesting your log-in link on our ticket dashboard landing page. If your Partner Success Manager has assigned the tickets to your email address, enter it here. Please assign your allocated tickets to all attendees by June 17 to ensure that you don’t miss out on our newsletter highlighting event features and other information. Please note: The link in the log-in link email will expire after 24 hours, and you will need to re-enter your email in the link below.
Ticket dashboard icons
See below for the various icons that you’ll notice on your ticket dashboard, and their meanings:
Reassigning a ticket:
It’s possible to reassign (change the names on) your tickets if someone can no longer attend. The deadline for this is June 17.
Please ensure that you allocate all your tickets as soon as possible. Early allocation of tickets will allow you to create your Collision attendee profile and start networking with other attendees.
Please note: Any staff working at your booth – those not involved in build, load-in or load-out – should be allocated one of your Partner tickets.
The ticket is in your app
To gain access to the event, you will need to download the Collision app from the Google Play Store or the App Store. (If you don’t use a smartphone, you can approach ticket support at registration where our staff will assist you.) To access the app, please enter your email and your ticket reference code. Your QR code can be found within the app menu by tapping on your profile picture, then tapping ‘My ticket’.
Visa confirmation letter
Although we do not engage directly with any embassy, you can request a letter confirming your attendance by signing in to your attendee profile on my.collisionconf.com.
Once signed in, click on your profile picture in the top right corner. You’ll see a drop-down menu with an option to ‘Request confirmation letter’. You will be prompted to fill in your information, which our system will verify after you click submit.
During the visa application process you may require a special event code. The Immigration, Refugees and Citizenship Canada Special Event Code for Collision 2022 is: 22COLL
Check out some FAQ on tickets here.
Network capabilities and requirements
A note on Wi-Fi networks
Our networks are carefully planned and designed to support the best experience that can be provided for everyone.
Operating any Wi-Fi network at our event without explicit permission is strictly forbidden and against our T&Cs.
Radio space (the air!) in the venue will be shared by everyone and rogue networks directly interfere with that goal, disrupting everyone’s experience.
Security constraints:
hotspots or rogue networks of any kind are completely prohibited and against our T&Cs
use of all external network hardware such as routers, switches, access points, and MiFi devices are strictly forbidden. The venue is actively monitored and any unauthorised devices will be terminated, if found
devices connected to our networks cannot reach each other, only the internet
Standard Available Networks
Venue Wi-Fi
An official event wi-fi network is provided for your internet connectivity needs, available to all attendees and throughout the entirety of the venue(s) except where stated otherwise.
Please review the following terms to ensure support for your devices:
Our wi-fi operates on the 5 GHz band
meant for lightweight usage (email, browsing, instant messages)
over peak times you may see delays due to network congestion
Older devices are supported on the 2.4 GHz band
a separate Wi-Fi network is available for this purpose
as this is an unregulated band, this network is subject to interference
Internet-enabled network cables
Your site activation will include a single ethernet cable as standard, with internet connectivity.
If required, additional ethernet points can be purchased individually (up to 2) or in the form of a network switch from our online store.
Please review the following terms to ensure support for your devices:
Bandwidth
shared with other wired points – over peak times you may see delays due to network congestion
by default, this cable will be allocated a maximum speed of 7Mbps
dedicated bandwidth can be purchased at our online store.
Device support
Your ethernet cable cable will have an RJ45 connector
if you require mobile devices for your activation, connect them to our event Wi-Fi or bring an RJ45 network adapter to use your ethernet cable
Additional Connectivity Options
Extra ethernet cables and dedicated bandwidth
This option provides you with a private VLAN and a network switch with seven available cable connections, replacing your default ethernet cable.
Additionally, the connection is granted dedicated bandwidth (10 Mbps).
Which package is best for me?
All partner stands as standard will have access to the venue wifi and have a single ethernet cable. If you are unsure of your requirements, please contact your Partner Success Manager.
Venue wifi
Allows for light activities such as browsing the internet, sending and receiving emails etc. Please be aware that during peak times there may be issues with congestion.
Ethernet cable, default bandwidth
This allows you to engage in heavier internet use, such as streaming video with a greater degree of reliability. The maximum speed by default is 7Mbps.
Complex Requirements
Collision currently offers packages to cater for a variety of circumstances and demonstrations.
If you have any complex requirements, concerns or queries, please contact your Partner Success Manager to discuss and complete our connectivity form.
With knowledge of your requirements, we can better tailor a package to your needs in order to give you the best experience possible.
*Please note that bespoke solutions for connectivity are only available for 6mx4m activations and above.*
Collision partner store
The Collision partner store allows our event partners to hire all the products and services required for their event activation.
Your Partner Success Manager can set you up with an account for the store.
Please contact your Partner Success Manager if you require items not displayed on the store.
The Collision partner store will open on April 15 and will close on May 25. Please book all of your required products and services before this date, as we can’t guarantee that late requests will be facilitated.
To ensure the delivery of goods and services on site, store management requests that all orders are paid in advance of May 25.
Please note: There will be no onsite orders available at Collision.
Check out some FAQ on the Collision partner store here.
Shipping & storage
Shipping
If you are a partner building a stand and are planning on shipping directly to the venue please contact your Partner Success Manager to arrange an introduction with our shipping and material handling partner, GES.
For provided build partners, we recommend to ship your show material to the pre-event warehouse. Goods may be shipped to arrive no later than June 3rd 2022. The benefits of advance shipping include storage of material prior to the show and delivery of shipment to your booth prior to exhibitor move-in.
All exhibitors shipping items to the venue either to the warehouse or directly to site should notify GES to ensure the items will be received. Please make sure you copy your Partner Success Manager in all communications with GES.
Please see our shipping guidelines for more information.
Return shipping can be organised through GES by emailing torontocl@ges.com or visiting their support desk onsite.
Drop off service - Provided build partners only
As access to your provided build booth will only be available from 7am on Tuesday, June 21 you may want to drop some small packages to the venue in advance. If you would like to use this service you should follow the below process:
Complete the 'Early drop off' form. Completed forms should be emailed directly to torontoexhibitorservices@ges.com
Log on to Voyage Control and select 'Make a booking'
Select 'Partner drop off service' and 'contractor'
Pick a time on Saturday June 18, Sunday June 19 or Monday June 20
Partners should make their way to the Collision Marshalling Yard at Gore Lot on their selected day and wait to be directed to the loading bay
Payment will be taken during drop off in for the form of credit card or wire transfer details
Please let GES know when these items should be dropped to the booth
Material handling & drayage
Partners using the services of another freight forwarder or carrier must complete payment for drayage services with GES in advance to freight arrival at the Enercare Centre loading dock.
GES performs all drayage and material handling services at the Enercare Centre. No other companies will have access to drayage equipment unless authorized by a GES representative, due to safety and union regulations.
GES will be available for the duration of the event as well as move in and move out. GES manage the entire move in and out process into both the building and marshalling yard.
GES staff will be present at the service centre to assist partners.
For more information on material handling please check our move-in/move-out guidelines.
Storage
If you require storage of merchandise, empty cases or containers, etc. during the event please email our logistics partner GES at torontocl@ges.com and reference Collision 2022 and copy your Partner Success Manager at all times.
Please arrange your storage at the earliest opportunity. GES can’t guarantee storage onsite if not arranged in advance.
Lead scanning at Collision
How does it work?
The Collision app provides participants with a lead-scanning function. Once an attendee’s QR code is scanned, a request will appear in the attendee’s app to approve the scan.
Only if this is approved will the Attendee’s information appear in the ‘My Scans’ section of your app. At the end of the event, the information of all Attendees who approved your scans can be exported via email.
Alternatively, Partners can avail of one of three lead retrieval packages from our lead retrieval supplier. Zuant offers lite, classic and pro packages.
Check out some FAQ on lead generation here.
The main differences between the Collision and Zuant apps can be found below.
*The features above are for the basic Zuant package, lite. The Zuant team can provide more information on other available packages.
For a full run-through of how the Zuant 'Lead Scanning App' works, please click here for a video tutorial.
The following information is collected through a scan:
First name
Last name
Email
Job title
Company name
Country phone number (only captured with Zuant if info is available)
If you are interested in finding out more about Zuant, please contact your Partner Success Manager.
QR codes: Guidelines and tips
This year at Collision, each partner will be provided with a unique QR code that leads directly to that partner’s profile page. Once an attendee scans a partner’s QR code, they will be taken directly to the partner’s profile page. There they can connect with the partner and any of its employees who are attending Collision.
This is a short guide to help you get the most out of your QR code.
Incorporate the QR code in your booth artwork or stand design
Your booth artwork is one of the most visible aspects of your presence at our event. We recommend getting your designer to include the QR code in the artwork or your stand design.
Accessibility
To be accessible for people using wheelchairs, signs and QR codes must be placed between 0.9m and 1.1m above floor level. This would meet the needs of both people in wheelchairs and people standing.
Sizing
If you do decide to include the QR code on your booth artwork, the optimal size is 15x15 cm. Make sure it is placed on a blank background clear of all other artwork, and that it has space to breathe so that attendees can successfully scan it.
Templates
To streamline the process and help you with the location and size of the QR code on your artwork, we have developed keyline templates for your 2m x 2m (6’7” x 6’7”), 4m x 2m (13’1” x 6’7’’) and 4m x 4m (13’1” x 13’ 1”) provided build booth. Please make sure you use the respective template (instead of the blank one) if you are planning on adding a QR code to your artwork. Please find attached below:
Please note that for 4m x 2m (13’1” x 6’7’’) and 4m x 4m booth (13’1” x 13’ 1”), the location of the QR code will be dependent on the stand orientation. Please see example of artwork with a QR code for each size here.
Include the QR code on some of your printed collateral for the event
Are you printing collateral specifically for Collision? Include the QR code on business cards and even t-shirts! This will drive traffic from the exhibition floor straight to your profile page. Make sure you consider some of the sustainable merchandise options we suggest on the Partner Hub and that you are familiar with our zero single plastic policy.
Please do not print the QR codes on stickers. This could lead to oversaturation. If you’d like to use stickers to share your QR code, please talk your concept through with your Partner Success Manager before printing.
Screens
If you have a screen at the event, include your QR code in the content you share on it. If the QR code is on a slide, remember to give attendees enough time to scan it.
Get creative
QR codes are effective due to their simplicity and their mystery. Attendees are far more likely to engage with them instead of a hyperlink or a website address. Take advantage of this and use the QR code in ways that will drive traffic to your Collision profile page.
Give incentive
Tell attendees why they should scan your QR code, give them a reason as to why you should connect, for example scan to connect and:
Get slides from a masterclass session
Get a demo of a product/service
Learn more about…
Social media and assets
Social media
Collision’s social media community spans four channels – Twitter, Facebook, Instagram and LinkedIn – with a total community size of 260,000. We tailor our content to each of our channels’ audiences, reaching more than one million people per month.
Who are our social audience?
The average age range of our social media audience is 25-34 years old.
Top follower locations are Toronto, New York, Los Angeles and San Francisco.
Our users tend to be professionals and technicians in the technology industry.
How do we speak to our followers?
Our posts are refreshingly fun to read. We would describe our voice on social media as confident, enthusiastic and informative. Above all, we want to be impactful but brief.
Social media assets
The official event hashtag is #CollisionConf. Make sure to include it in all your posts to increase engagement, especially during the event. Want to incorporate Collision branding in some of your social media posts? You can find out social media toolkit here.
You can also find a full bank of imagery from Collision here.
The Collision logo pack is here and our brand guidelines can be found here.
We are constantly publishing new content. Make sure to check out our social media channels to be the first to see news, announcements, campaigns and more.
Check out some FAQ on marketing and social media here.
Media cheat sheet
How to maximize the media opportunity at Collision. Some tips from the Collision media team.
More than 1,500 members of the media will be in Toronto to cover Collision 2022. These include editors and reporters from major international publications and leading North American outlets, such as BNN Bloomberg, Financial Times, CNBC, CNN, Wall Street Journal, Forbes, and many others.
Collision provides you with the platform to communicate directly to the world’s media.
Take a look at our Media impact report here.
What can the Collision media team do for you?
Think of us as an extension of your PR agency or in-house communications team. We work closely with the media coming to Collision, and we know what they want from a story.
We can distribute your press release on the dedicated Collision media portal and, if they’re interested, members of the media can request more information or even a one-to-one interview. We can do all of that, but first we need the news from you.
What type of news will interest the media at Collision?
Journalists and reporters are interested in exclusives and in stories they can’t get anywhere else. So you should be thinking along the following lines:
➔ Investment
➔ Jobs
➔An innovative new product or service
➔ A new partnership
➔ An acquisition or merger
➔ A report or whitepaper
If you’re planning any announcements in Q2 or Q3, why not consider making them at Collision? If you have a specific idea, get in touch and we can let you know whether it could work at Collision.
Press releases
If you’re announcing news at Collision, please provide us with a press release. The deadline for submission of press releases is Monday June 6.
Press releases will be hosted on collisionconf.com/media, which all those attending on a media accreditation will visit during Collision to hear the latest news announced at the event.
Hosting a press release on our media portal creates a unique URL that can be shared with your wider network and can be used to post on your company’s social channels.
Press lists
Our top tier press list is available here.
Our general press list is available here.
Check out some FAQ on media here.
Sustainable options
Collision is committed to advancing the United Nations Sustainable Development Goals (SDGs). We’re asking our partners to help us eliminate single-use plastic and waste onsite at Collision. As such, we have taken a zero-tolerance stance for any single-use plastic or single-use promotional items such as leaflets and flyers onsite.
We encourage our partners to look at more sustainable alternatives when it comes to promotional items and swag. As such, we encourage partners to avoid any kind of plastic
Please see below some alternative sustainable merchandise ideas to help, please keep in mind the materials used in the following items and avoid less sustainable materials such as plastics:
Reusable bottles
Power banks
Coasters
Wireless Chargers
3-cable chargers
T-shirts
Tote bags
Glasses wipes
Notebooks
Grips for phones
Keep cups
Please be conscious that the items listed below are prohibited:
Flyers
Plastic bottles
Single-use printed items
Single-use plastic for merchandise
Sweet wrappers and food wrappers
Stickers
Check out some FAQ on swag here.
Our full waste disposal policy can be found here.
Filming and photography guidelines
To ensure everything runs smoothly, these guidelines outline what is and is not permitted when filming at our 2022 events.
These guidelines are based on security considerations and GDPR, and on our aim to keep filming as unobtrusive as possible.
Please adhere to current Covid restrictions and guidelines while filming during the event.
If you plan to film at any of our 2022 events, we require you to provide our team with a full itinerary, in advance, of when and where you will be filming.
Prior written consent from our team is required to film at the event. This can be secured via email.
Camera crew tickets must come from the partner’s ticket allocation, and should be kept to one camera operator and one assistant.
The use of tripods is restricted.
At all times, the crew should have an image release available when filming in areas where any attendees are or may be. This should be your own branded release form.
Recordings of any event attendee may not be edited to create content that could potentially defame or damage that attendee’s reputation.
Check out some FAQ on filming here.
Videography is exempted from a union operator if it is related to marketing or promotional video development.
Getting to the venue (scroll down to view options)
Event policies
You can view our event policies here.
Anti-Harassment policy
You can view our Anti-harassment policy here.
COVID-19
While we plan ahead for June, we are liaising with our host city of Toronto to deliver the safest event for all attendees. No matter what, will be strictly adhering to the government's guidelines and the advice of the PCAH.
Please check out the latest travel requirements to enter Canada if you are flying from abroad. Currently travellers must be double vaccinated to gain entry.
Within current government guidelines, vaccine certificates, masks and social distancing will not be required to enter Collision.
There are several testing centres around the city of Toronto for those in need of a test to fly back to their home countries.
Switch Health and Life Labs are two of the most popular testing facilities.
For more information on testing in the city please visit the City of Toronto’s Covid-19 Testing page.
Collision will ensure that all appropriate measures, as set by the Ontario health authorities in June, are adhered to.
If any rules regarding vaccines and mask wearing change closer to June, all attendees will be alerted in a timely fashion.