Disney Plus is a popular streaming service that offers a variety of movies, TV series, and exclusive content by Disney, Marvel, Star Wars, Pixar, and National Geographic. However, if you've decided to cancel your subscription--whether due to budgeting, a lack of usage, or personal preference--the process is quick and straightforward. This guide will show you how to cancel Disney Plus from various devices. It also includes helpful tips on how to avoid any unexpected charges.
Here are some essential things you should consider before canceling:
Subscription Duration After canceling, you will still have access to Disney Plus content until your current billing cycle ends. If you cancel your subscription on the 10th and renew it on the 15th, you still have access to Disney Plus content until the 15th.
Third-Party Billing If you have subscribed to Disney Plus through a third-party provider (such as Amazon, Google Play, or Apple), you will need to cancel your subscription using their service rather than Disney Plus.
Packages If you have a Disney Plus subscription that is part of a package (e.g. with Hulu, ESPN+, or Hulu), you may be able to cancel one service without affecting the other services in the bundle. Check the bundle details before making any changes.
Reactivation: Cancelling your subscription does not permanently delete your Disney Plus Account. If you change your mind, you can always sign in and resubscribe.
Follow these steps to cancel your subscription if you have subscribed through Disney Plus.
Log in to your Disney Plus account
Log in to Disneyplus.com using the email address and password that you use for your account.
Account Settings
Click on the profile icon at the top-right corner. Select Account from the dropdown list.
Find your Subscription
Find your subscription details in the Account section. This includes billing information and renewal dates. Click Cancel subscription.
Confirm Cancellation
You might be asked to confirm the cancellation. Disney Plus may also ask you for a brief survey to better understand your cancellation. Confirm the cancellation by confirming your decision.
Confirmation email
You will receive an email confirmation of the cancellation. You should keep a copy for your records.
The cancellation process is slightly different if you purchased Disney Plus via a third-party platform like Apple App Store or Google Play.
Cancelling via Apple Devices: iPhone, iPad or Mac
on iPhone/iPad
Open Setting. Tap your Apple ID on the top and then select Subscribe. You can cancel Disney Plus by tapping Cancel subscription.
on Mac
Click on the App Store and then click your name in the lower-left corner. Then, select Account settings. You can cancel Disney Plus there.
Canceling via Google Play (Android)
Open the Google Play Store application.
Select Subscriptions by tapping your Profile icon at the top right corner.
Follow the prompts to cancel your Disney Plus subscription by clicking Cancel Subscription.
Canceling via Amazon
Log in to your Amazon Account.
Find your Disney Plus membership by visiting Memberships & Subscriptions.
Click Cancel Subscription after scrolling down to the Manage Subscription section.
Try these troubleshooting tips if you are having issues canceling your Disney Plus membership.
Click on the Lost Password button on the login page if you are having trouble logging in.
The subscription is not showing. If you have subscribed through a third-party service, it may not show up in your Disney Plus Account. If this is the case, you can cancel your subscription by checking with the third-party service provider.
No confirmation email. If you did not receive an email confirming your cancellation, please log back into Disney Plus to confirm the status.
Contact Disney Plus Customer Support if you continue to be charged even after canceling. Attach the confirmation email so we can resolve the problem.
You can cancel Disney Plus for a variety of reasons, including:
Budgeting: People often cancel subscriptions to streaming services to save money.
Preferences for Content: If Disney Plus does not have the content that you are looking for, then you might prefer Netflix or Hulu.
Infrequent Usage If you use Disney Plus rarely, it may make sense to cancel the subscription and then reactivate it later.
It's easy to cancel your Disney Plus subscription, whether directly with Disney Plus or through a third-party service. Ensure your account is properly canceled to avoid surprises in the next billing cycle.