technology resources
This page provides valuble information regarding all
the resources you need to help with technology.
Adding Printers
Everyone who is assigned to Southeast Raleigh High School has access to Printer Logic and the permission to add printers. Printer Logic is how printers are added to your computer. Please view the tutorial below to watch how easy it is to install Printer Logic and add a printer.
If you do not see printers load in Printer Logic after it has successfully installed, restart your computer. You should see all the printers listed for SERMHS! Printer Ink is available for pick up in the Media Center. Please email Mrs. Molloy when you need a cartridge. I will put the ink and you can come to the Media Center and pick it up.
PRINTER lOGIC TUTORIAL: Jul 20, 2023 2:17 PM.webmCompleting a Help Desk Ticket
If you decide to do your own HelpDesk ticket, please follow this helpful tutorial. If you need assistance, please do not hestitate to contact Media Staff, Mrs. Molloy or Mrs. Bellopatrick.
HELP DESK TUTORIAL.mp4Accessing Office Tools
View the quick video below to show you how to access Office tools. You can do this any time on your laptop to avoid issues accessing all Microsoft Office tools, like Excel, PPT, Work, etc. It is just a few simple steps. Doing this process ensures that Microsoft Office recognizes that you have a license.
Sometimes, even though you are logged into the Wake ID Portal, Office doesn't recognize you. If you are unable to edit, print, etc. try this simple process to login.
MS Office License_ Jul 20, 2022 11_29 AM.webm