TECH HUB

Help Desk Contact

• • Assists teachers and students with help desk questions/tickets

  • Oversees all tickets submitted by staff 

OneDrive Contact 

IOS Coordinator (AKA iPads)

• • Troubleshoot issues with iPads

  • Manages all apps and account information (Apple ID and iTunes accounts)

Projector/Displays 

• • Troubleshoots issues

  • Provides replacement if available

  • Can help set up if needed

Printers 

• • Troubleshoots issues with printers

  • Installs new printers and files Help Desk ticket for new network additions 

Salem ES Website 

• • Updates the school website with important announcements and staffing changes 

Student Device Program - Chromebooks

• • New student devices

  • Turn in damaged devices (with ticket already submitted by teacher) Attach ticket number to device

  • Day-Use Program contact for students in the morning and afternoon 

Technology Inventory

• • Answers questions about device assignments

  • In charge of all ERD equipment (turning older technology back into the county)

  • Reporting lost/missing equipment