WCPSS Device Program

Chromebook Q & A

Broken Chromebook? What do I do?

• Bring your device to Mrs. Parrish. If she is unable to fix it, a Help Desk ticket will be put in on your behalf. 

How long will it take to get my device fixed?

• Help desk ticket response times vary. There are many steps in place when repairing devices or determining if it needs to be replaced.

I lost my charger. What do I do?

• Let Mrs. Parrish know. Your parents can also put in a HelpDesk ticket.

Student Laptop Care and Use Guidelines