Frequently Asked Questions
Q: What is the best way to contact your teacher?
A: Your 4th grade teacher may give you multiple ways to contact them. For most things, email is the best form of contact. We will try our best to respond to you in 24 hours.
Q: Where can I get help with my device or my WakeID account?
A: Your teacher can reset your WakeID for you. For other tech help and device troubleshooting, check out WCPSS's Tech Guides here. You can submit a help desk ticket on the site if you still need help.
Q: I'm having trouble getting on to a Google Meet. What should I do?
A: First, check the top left corner of your Google Classroom and click the Meet Link. Don't see one? Email or contact your teacher your teacher and wait for them to send the link.
Q: What should I do if I'm absent?
A: We hope you feel better and are doing well! Contact your teacher so they know you will not be online for the day. The pre-recorded videos and activities can be found at a later time on the "Classwork" tab on Google Classroom. Work with your teacher to complete these assignments in a timely manner.
Q: What is the attendance policy?
A: A student is considered present for daily attendance during a remote learning day if either of these statements are true:
If a student completes their daily assignments, either online or offline or if a student is present during Live Learning.
Teachers will take attendance visually in Live Learning Settings.
If a student is not seen, a school staff member will follow up with phone calls, email, etc. with students within a 3-day window.
If students are unable to log in and/or submit a required assignment within the assigned time frame, schools will follow existing processes for students with 3 consecutive absences.
If students are unable to log in and/or submit a required assignment within the assigned time frame, and a staff member makes 3 attempts to reach the student, the student will then be counted absent. This will occur after the 3-day window.
Teachers will not grade students based upon attendance in daily instruction. Work completion/submission can be included in the students work habits portion of the report card.
Q: How is remote learning this year different than last year?
A: Last Spring was an emergency response to the COVID-19 Pandemic. This year's curriculum has been modeled with Virtual Learning in mind. You will notice that the school day is more structured during online learning than last spring. Students will have daily live learning times with their class as well as daily work.
Q: How is my student being graded?
A: Check out the Alston Ridge Elementary Grading Policy here
Q: How can I support my student?
A: Feel free to check out the resource tab above for extra academic support and also feel free to reach out to your student's teacher. Please let us know if they are struggling emotionally, socially, or academically. This is new and different to all of us! We will try our best to help!
Q: What should I do if I am missing a supply?
A: Let your teacher know! We can work together to arrange a pick up time at the school to receive the missing supply. Please make sure you have a safe place to keep your supplies. We will need the supplies back, We suggest your backpack if you don't have room at your work station!
Q: Can I talk to my student's teacher about their progress?
A: Sure! Contact your students teacher to set up a conference time. We can meet by GoogleMeet video chat or by phone at scheduled time.