Tech Support

If I need technical assistance who do I contact?

Please look over Wake County's Remote Learning FAQ's here or visit Wake County's Guides to Technology for parents and students here.

Wake County also has a Help Desk set up just for parents. You can contact the Help Desk through the online system at StudentTechHelp.wcpss.net or call the Help Desk at 919-694-8100 weekdays between the hours of 7:00am and 5:00pm. (Translators are available.) Click here to find out more information.