Technology

WCPSS has created an amazing Guides to Technology resource. Many answers and troubleshooting options can be found there. We also have a Remote Learning Guide.

Below are some of our most-asked questions with their solutions.

FAQ

Q. What's my student email?

A. wakeid@students.wcpss.net (ex. ssummers2@students.wcpss.net)


Q. Why do I keep getting an "Authentication Failed" message in WakeID?

A. Make sure to choose "student" from the drop-down menu AND make sure your password is correct. See any teacher if you need a password reset.


Q. What's my PowerSchool password?

A. You don't need a password for PowerSchool. Click "Homebase" in the WakeID Portal and enter your student number in the box.