Embedded Files
Q: "My child is having audio issues with his/her Chromebook on Google Meet."
Q: "My child is having audio issues with his/her Chromebook on Google Meet."
A: Please see below for a few troubleshooting tips you can try to see if they remedy the issue. If none of these suggestions work for you, please contact parentportal@wantaghschools.org.
Allow Microphone Access
Allow Microphone Access
It is possible that you cannot be heard during the Google Met because microphone access has been denied. Please ensure that microphone access is allowed for Google Meet. You can verify this by going to www.meet.google.com and clicking the padlock icon to the left of the www.meet.google.com link.
UpdateYourChromebook.pdfUpdate Your Chromebook
Update Your Chromebook
Check to see if your Chromebook has any updates. If there is an update available, update your Chromebook, and then a restart will be required to complete the installation of the update. You may refer to this interactive tutorial for a walk-through of how to check and complete the installation of updates.
Adjust Volume on Chromebook Speakers
Adjust Volume on Chromebook Speakers
It is possible that you cannot hear anything on the Google Meet due to the sound on your Chromebook being muted. This could happen by the key under #9 being accidentally pressed. You can make the volume on the Chromebook higher by pressing the key under #11 or making the volume lower with the key under #10.
ResetYourChromebook.pdfReset Your Chromebook
Reset Your Chromebook
Perform a hard reset. It will restart your Chromebook hardware (like your keyboard and touchpad). You may refer to this interactive tutorial for a walk-through of how to perform the hard reset.
Q: "How do I create my Parent Portal account for Infinite Campus?"
Q: "How do I create my Parent Portal account for Infinite Campus?"
A: All new users receive an activation key from the Technology Department. Please contact the parentportal@wantaghschools.org if you have not received it.
A: All new users receive an activation key from the Technology Department. Please contact the parentportal@wantaghschools.org if you have not received it.
Once you have entered the activation key, the following steps will need to be completed in order to activate your account.
1. You must create a Username and Password. (Username and Password must be at least 8-digits in length.)
2. Type your desired Username in the area indicated.
3. Type your desired Password in the area indicated.
4. Retype your Password and click on the Submit button when you are done.
5. You are now ready to log into the system! Click on the Back to Login link indicated to access the Parent Portal login page.
6. In the boxes indicated, type in the Username and Password you created in steps 2 and 3. Click on the Login button when you are done.
7. When you log in to the portal for the first time, you will be required to set an account security email. Please enter a valid email address for security purposes. An email from Infinite Campus will be sent to verify.
You are now in the Infinite Campus Parent Portal!
Q: "How do I create my Schoology Parent Account?"
Q: "How do I create my Schoology Parent Account?"
A: To create your Schoology Parent account, you must go to your Infinite Campus Parent Portal account first and get the Schoology Parent Access code for your child. Click here to sign into the Infinite Campus Parent Portal.
A: To create your Schoology Parent account, you must go to your Infinite Campus Parent Portal account first and get the Schoology Parent Access code for your child. Click here to sign into the Infinite Campus Parent Portal.
After you have logged into your Infinite Campus Parent Portal account, you will click More > Backpack.
It will then pop you into a new tab called “Backpack”. You will see their child’s name and then a “Schoology” drop-down menu. You must click the plus sign to the left of “Schoology”. Once you click that, there is a document listed entitled “Schoology Parent Access Codes”.
Once you click on the Document name, another pop-up window will appear providing you with a step-by-step process of how to sign up and add your child(ren) to your Schoology account at www.schoology.com using the Parent Access Code in the document.
To gain parent access to your child’s Schoology account, please follow the directions below. Your parent access allows you to view every class your child is enrolled in, as well as any grades and assignments due.
Sign in using the web:
Using your web browser, navigate to www.schoology.com
In the top right corner, hover over where it says, “Sign Up” and choose Parent.
Enter your parent access code supplied below and click Continue.
Fill out the information and click Register to gain access.
Once you have an account registered, you have the option to download the Schoology app from the Apple App or Google Play Store. Then, tap the app icon to open it on your device.
Click the Continue button to log in through www.schoology.com
Enter your email and password and click Log In.
Q: "How do I login to my Schoology Parent Account?"
Q: "How do I login to my Schoology Parent Account?"
From the Parent's perspective of Schoology, you are able to see the following:
Your child's activity within Schoology
The Courses your child is currently enrolled in
The Groups your child is a member of (Groups are used for extracurricular teams and/or clubs)
Grades for assignments/assessments
Overdue and Upcoming assignments/assessments and events
Please click here for more detailed information on the Parent's perspective of Schoology.
Q: "What is ClassLink?"
Q: "What is ClassLink?"
A: ClassLink is a single-sign on tool that will sign your child into all of our applications used in school. This includes Schoology, School Email, Flipgrid, and many more. It is to eliminate the need to remember multiple usernames and passwords for a seamless logging in process!
A: ClassLink is a single-sign on tool that will sign your child into all of our applications used in school. This includes Schoology, School Email, Flipgrid, and many more. It is to eliminate the need to remember multiple usernames and passwords for a seamless logging in process!
Q: "How does my child sign into ClassLink?"
Q: "How does my child sign into ClassLink?"
A: To get to ClassLink, click here. Your child may also go to the District Website and click on the ClassLink quick link or the wantaghschools.org bookmarks folder in Google Chrome.
A: To get to ClassLink, click here. Your child may also go to the District Website and click on the ClassLink quick link or the wantaghschools.org bookmarks folder in Google Chrome.
Once you have navigated to ClassLink, your child will be brought to the login page. They will click the blue “Sign-in with Google button” and their Wantagh account to sign into ClassLink. Please refer to the ClassLink quick guide for more information on how your child can edit his/her password for any applications, how to change the themes and colors of his/her ClassLink dashboard, and more!
When logging in for the first time, your child will be asked one time to enter in his/her complete wantaghschools.org email address and password. After clicking “Save”, ClassLink will save the login credentials and automatically log in your child to his/her Wantagh Email.
Q: "How do I access my Wantagh Email (for students)? "
Q: "How do I access my Wantagh Email (for students)? "
A: Students can access their Wantagh email through ClassLink by clicking on the Microsoft Outlook app.
A: Students can access their Wantagh email through ClassLink by clicking on the Microsoft Outlook app.
Email is currently only internal for students; they cannot email outside of wantaghschools.org. This will be monitored as we monitor all activity that may not be appropriate for school use. If you are using an iPhone, iPad or Android device, please download the Microsoft Outlook app and login the same way as the web version.
Email is currently only internal for students; they cannot email outside of wantaghschools.org. This will be monitored as we monitor all activity that may not be appropriate for school use. If you are using an iPhone, iPad or Android device, please download the Microsoft Outlook app and login the same way as the web version.
Q: "What apps can I download to help assist my elementary student who uses an iPad?"
Q: "What apps can I download to help assist my elementary student who uses an iPad?"
Answer: Some of the websites elementary teachers use are available in the App Store. Please follow directions below. If there is no app for a particular website, please use the Chrome browser to save these websites as bookmarks so your child can easily access them.
IXL: https://apps.apple.com/us/app/ixl/id693689912
Wonders: https://apps.apple.com/us/app/mcgraw-hill-k-12-connected-pho/id905111815
All Google apps are available on the App Store: https://www.apple.com/ios/app-store/
Please use the "Search" tool to put these words in:
Schoology
ClassLink
Google Chrome
Google Slides
Google Docs
Google Drive
Google Calendar
Google Meet
Q: "Why can't I access ABC Ya games on my iPad?"
Q: "Why can't I access ABC Ya games on my iPad?"
Answer: ABC Ya games are able to be played for free on computer desktops or laptops. When you try to access the games using the ABC Ya app, it only offers limited games and then you must pay for a subscription. If you would like to play any games we suggest using a laptop to access them.
Q: "How can I switch between multiple Google accounts if I share my device with a parent or sibling?"
Q: "How can I switch between multiple Google accounts if I share my device with a parent or sibling?"
Answer: The best thing to do in this situation is to download the Chrome browser for free. You can access the download by clicking here. Using the Chrome browser, you can switch between Chrome accounts seamlessly and each Google user can choose their own account when they need to access Google. Use this tutorial to see how. When you click on the Chrome circle to the top right of the bar, you can switch between profiles you set for each member of your family.
Q: "Why does it say Request Access or Access Denied when I click on files my teacher has posted in their Schoology course?"
Q: "Why does it say Request Access or Access Denied when I click on files my teacher has posted in their Schoology course?"
Answer: Your teacher may have not given you access to edit or view this file. You can ask them for access if this is a mistake. Also, you must be logged into your Wantagh Google account in order to access any files posted by your teacher, so please check to make sure another account isn't logged in on your device.
Q: "How do I use Kami to type or draw on an assignment my teacher posted on Schoology?"
Q: "How do I use Kami to type or draw on an assignment my teacher posted on Schoology?"
A: Please refer to the following resources below on how to successfully use Kami in Schoology.
📹 How to use Kami Schoology Assignments
📹 How to use Kami Schoology Assignments
Please refer to this video for a walk-through on how Kami can be used to complete your assignments.
Open and Turn In Kami Assignment - Student.webm📹 Opening & Turning in Kami Schoology Assignments
📹 Opening & Turning in Kami Schoology Assignments
Please refer to this video for a walk-through on how to open and turn in a Kami Assignment in Schoology.
Q: "I printed the document from Schoology and wrote on it. How can I take a picture of it and turn it in to the teacher?"
Q: "I printed the document from Schoology and wrote on it. How can I take a picture of it and turn it in to the teacher?"
Answer: First, you would need to download the Schoology mobile app for iOS devices or the Schoology mobile app for Android devices for free. Once you have downloaded the Schoology app to your mobile device, you will need to sign into the Schoology app with your Wantagh account; it is the same process as signing into your District Chromebook.
Now that you have signed in to the Schoology app with your Wantagh account, please refer to the directions below to see how you can take a photo of a hard-copy of a document, attach it to an assignment, and turn it on Schoology.
Q: "How can I set up my Chromebook or home device to print?"
Q: "How can I set up my Chromebook or home device to print?"
Answer: Follow the links below to set up your home devices to print.
Set up your printer - Chromebook Help
"It's Still not working."
"It's Still not working."
Are you still experiencing issues after you've followed the above suggestions? Is there something else that you need to ask that hasn't been covered on this site?
Please email parentportal@wantaghschools.org with a detailed description of what you are experiencing (screenshots are very helpful!). Our Technology Department will get back to you as soon as possible!
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