Eliminating bias and prejudice begins with a willingness to learn about others' identities.  Identities are a set of characteristics that define a person or a thing.  It is also defined as the qualities and beliefs that make a particular person or group different from others.  Your identity is who you are! 
Is it fair to treat people unfairly or differently just because of who they are?  Accept and celebrate differences; show interest in the lives of others; have empathy and compassion for those who are different from us; have respect for other opinions!

Filing a Complaint