Trezor Customer Service Center

Trezor Customer Service, Troubleshooting & Support Guide

• Trezor Customer Service Email: support@trezor.io

• Trezor Help Center: trezor.io/support

Note: Trezor currently does have an official public phone support line. All support is managed via email, help center, community forums, and GitHub.

When emailing support, include:

• • Device model (Trezor One or Trezor Model T)

  • Firmware version (if known)

  • OS / computer environment (Windows, macOS, Linux)

  • Description of problem, error messages, screenshots (if possible)