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Broken Chromebook? Not connecting to the internet?
Broken Chromebook? Not connecting to the internet?
Visit the Chromebook Care Center during CCC Hours.
Visit the Chromebook Care Center during CCC Hours.
The Chromebook Care Center is available www.vvsd.org/departments/administrative-services/technology/student-family-helpdesk at Humphrey Middle School Monday, Tuesday, & Thursday.
Support is available Monday to Friday from 8:00AM to 3:30PM.
You can send an email to studenthelp@vvsd.org for support.
You can also call the support team at 815-372-6988.
The Technology Support team is only able to address technology issues with District provided equipment, Chromebooks and District applications (Infinite Campus, Google GSuite, etc.) . Unfortunately, we will be unable to support your personally owned equipment (laptops, Apple products, cell phones, routers, wireless access points etc.) or issues with your local Internet Service Provider or ISP (Comcast, AT&T, WOW!, etc.) Be aware that your local Internet Service Provider (ISP) such as Comcast, connection speed could be the limiting factor for internet slowness at-home and this would need to be addressed by your ISP.
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