Privacy Policy

At Vuturia, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our virtual reality app ("the App") available on the Meta Quest Store.

1. Information We Collect

We collect the following types of information when you use the App:

Personal Information:
We may collect personal information such as your name, email address, or account information when you interact with certain features of the App. However, personal information is typically managed by third-party services (e.g., Meta, Microsoft Azure).

Usage Data:
We automatically collect information about your interactions with the App, including but not limited to:

VR session data (duration, features used)
Device type, model, and operating system
Error logs and performance metrics
This data is used to enhance the app’s performance and improve your experience.

IP Address:
Edgegap, our hosting provider, may access your IP address to deliver content and optimize network performance. We do not collect or store any additional location data.

2. How We Use Your Information

We use the information collected to:

Provide and improve the App’s functionality and features.
Troubleshoot technical issues and optimize performance.
Analyze user behavior to improve the overall experience.
Comply with legal requirements.

We do not sell your personal information to third parties.

3. Third-Party Services

Microsoft Azure WebAPI:
The App uses Microsoft Azure’s cloud services for back-end processing and data storage. Microsoft’s privacy policies can be found here.

Edgegap Hosting:
We use Edgegap hosting services to ensure smooth app performance. Edgegap may collect IP addresses as part of their network optimization process. You can view their privacy policy here.

Meta Services:
The App may integrate with Meta’s VR services (such as user authentication, analytics, or social features), and we adhere to Meta’s privacy guidelines. Meta’s privacy policy is available here.

4. Data Security

We take appropriate measures to protect your personal information, including encryption and secure data storage solutions provided by Microsoft Azure and Edgegap. While we strive to secure your data, no system is completely secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you wish to request the deletion of your personal data, please contact us at info@vuturia.de. This right to deletion applies to all users, regardless of location. We will ensure your personal data is deleted in compliance with applicable privacy laws and regulations.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access your data
Correct or update your data
Request deletion of your data (this right applies to all users, globally)
Restrict or object to data processing
Withdraw consent at any time (if applicable)

To exercise any of these rights, contact us at info@vuturia.de.

7. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with a new effective date at the top of this document. We encourage you to review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@vuturia.de.

Angaben gemäß § 5 TMG

MSC Motivation & Fitness GmbH
Voßheide 36
33824 Werther (Westfalen)

Handelsregister: HRB 11449
Registergericht: Amtsgericht Gütersloh

Vertreten durch:
Michael Schramm

Kontakt
Telefon: +49 (0) 521 54375588
E-Mail: info@msc-motivation.de

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