Uncovering the unmet needs

Job to be done - this is what the customer is hiring the solution for and this is where you can find me working on. Whether it's about developing new business, specifying improved features, providing excellent support or even just by publishing short how-to-use video clips - it's all about ensuring customer success!

I'm passionate to go all in with uncovering the true needs and drivers of customers, users and related stakeholders. It takes data, inquiry, analysis, and effort ... and pays back with clear set of addressable needs and opportunities.

Roadmapping is my second nature. The cornerstones of my roadmap practices are

1. Super-light, always available entry point and processing of ideas, requests, observations, business targets, ...

2. Rigorous structuring with low hierarchy, providing a stable and easily maintainable model of all needs

3. Focus setting and prioritization based on quantified opportunities

4. Transparency and clear scheduling with flexibility to be changed drastically with emerging priorities

Demanding? yes Flexible? yes Curious? yes Helping? yes Solving? yes Can do? yes Hierarchy? no thanks Trust? yes Passion? yes Hungry for challenges? oh yes!