Privacy Policy for getzyl

Effective Date: 1 June 2026

Welcome to getzyl. Your privacy is important to us. This Privacy Policy explains how getzyl collects, uses, stores, and protects your information when you use our mobile application and related services.

By using getzyl, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About getzyl

getzyl is a food ordering platform that allows users to browse, order, and receive food and beverages from participating restaurants and cafés.

2. Information We Collect

Personal Information

When you use getzyl, we may collect:

• Full name

• Email address

• Mobile phone number

• Delivery address

• Profile information you provide

• Account login credentials

Order Information

We may collect:

• Food and beverage orders

• Order history

• Payment-related information

• Delivery instructions

Device Information

We may automatically collect:

• Device type and model

• Operating system version

• App version

• IP address

• Device identifiers

• Crash reports and diagnostic data

Location Information

With your permission, getzyl may access your device location to:

• Show nearby restaurants and cafés

• Enable delivery services

• Improve order accuracy

You can disable location permissions through your device settings at any time.

3. How We Use Your Information

We use your information to:

• Create and manage your account

• Process and deliver food orders

• Communicate order updates

• Provide customer support

• Improve app performance and user experience

• Prevent fraud and unauthorized activity

• Comply with legal obligations

• Send important service-related notifications

4. Payments

Payments may be processed through third-party payment providers. getzyl does not store complete credit card, debit card, or banking information on its servers unless required by the payment provider and applicable laws.

Please review the privacy policies of any payment providers you use through the app.

5. Sharing of Information

We may share information with:

Restaurant and Café Partners

To fulfill your orders, we may share:

• Name

• Contact number

• Delivery address

• Order details

Delivery Partners

To complete deliveries, we may share:

• Name

• Phone number

• Delivery location

• Order information

Service Providers

We may share information with trusted third-party providers who help us operate the app, including:

• Cloud hosting providers

• Analytics providers

• Payment processors

• Customer support tools

Legal Requirements

We may disclose information when required by law, regulation, legal process, or government request.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:

• Provide services

• Maintain transaction records

• Resolve disputes

• Enforce agreements

• Meet legal and regulatory requirements

When information is no longer needed, it will be securely deleted or anonymized where feasible.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent where applicable

• Request a copy of your information

• Object to certain data processing activities

To exercise these rights, contact us using the details below.

9. Children's Privacy

getzyl is not intended for children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.

10. Third-Party Links and Services

The app may contain links to third-party websites, restaurants, payment gateways, or services. We are not responsible for the privacy practices of third parties and encourage users to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will become effective when the updated policy is posted within the app or on our official platforms.

Continued use of getzyl after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us:

getzyl Support
Email: support@getzyl.com