Privacy Policy for Zupito Delivery Partner

Effective Date: July 11, 2026

Zupito Delivery Partner ("we," "our," or "us") operates the Zupito Delivery Partner mobile application. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app.

By using the Zupito Delivery Partner app, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you register or use the app, we may collect:

• Full Name

• Mobile Number

• Email Address (if provided)

• Profile Photo (optional)

• Delivery Partner ID

• Vehicle Details (if applicable)

Location Information

To provide delivery services, the app collects your location:

• Foreground location while using the app.

• Background location (if enabled) to support active deliveries, navigation, order tracking, and assignment of nearby orders.

Location data is used only for delivery-related operations.

Device Information

We may collect:

• Device model

• Operating system version

• App version

• Device identifiers

• Crash reports and diagnostics

• Network information

Order Information

The app may collect:

• Pickup and delivery locations

• Order status

• Delivery history

• Earnings information

• Cash collected from customers

• Performance statistics

2. How We Use Your Information

We use your information to:

• Create and manage your delivery partner account.

• Assign nearby delivery orders.

• Track active deliveries.

• Provide navigation and delivery updates.

• Calculate earnings and incentives.

• Display weekly earnings and cash collections.

• Improve app performance and user experience.

• Provide customer support.

• Prevent fraud and ensure platform security.

• Comply with legal obligations.

3. Location Permissions

The Zupito Delivery Partner app requires access to your location to:

• Assign nearby delivery requests.

• Enable real-time order tracking.

• Verify pickup and delivery completion.

• Improve delivery efficiency.

• Provide accurate navigation during active deliveries.

Background location is used only while you are available for deliveries or handling an active order.

4. Camera and Storage Permissions

If enabled, the app may request access to:

• Camera for capturing proof of delivery or uploading profile photos.

• Storage or Photos to upload delivery images or profile pictures.

These permissions are used only for app functionality.

5. Notifications

The app may send notifications regarding:

• New delivery requests

• Order updates

• Earnings updates

• Important account information

• Service announcements

You can manage notification permissions through your device settings.

6. Data Sharing

We do not sell your personal information.

We may share information with:

• Customers (only information necessary for delivery)

• Restaurant or merchant partners

• Delivery management systems

• Cloud service providers

• Government authorities when required by law

All third-party service providers are expected to protect your information appropriately.

7. Data Security

We implement reasonable technical and organizational security measures to protect your information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of electronic storage or transmission over the internet is completely secure.

8. Data Retention

We retain your information only as long as necessary to:

• Provide our services.

• Maintain delivery records.

• Meet legal, regulatory, and tax obligations.

• Resolve disputes and enforce agreements.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your account and personal data.

• Withdraw permissions where applicable.

• Contact us regarding privacy concerns.

Some information may be retained where required by law.

10. Children's Privacy

The Zupito Delivery Partner app is intended only for individuals who are legally eligible to work as delivery partners. It is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

11. Third-Party Services

The app may use third-party services such as:

• Google Maps

• Firebase

• Google Play Services

These services may collect information in accordance with their own privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on the applicable platform with an updated Effective Date.

Continued use of the app after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Zupito Delivery Partner

Email: support@zupito.co.in