Privacy Policy for Zupito Vendor App
Effective Date: July 14, 2026
Zupito ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how the Zupito Vendor App collects, uses, stores, and protects your information when you use our services.
By using the Zupito Vendor App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following information when you use the app:
Personal Information
Name
Mobile number
Email address
Business or store name
Store address
GST or business registration details (if applicable)
Profile photo (optional)
Business Information
Order details
Product information
Store operating hours
Sales and transaction records
Payment settlement information
Device Information
We may automatically collect:
Device model
Operating system version
Device identifiers
IP address
App version
Crash logs and diagnostics
Location Information
With your permission, we may collect your device location to:
Verify your business location
Improve delivery operations
Enable location-based services
You can disable location access anytime from your device settings.
2. How We Use Your Information
We use your information to:
Create and manage your vendor account
Process and manage customer orders
Display your store on the Zupito platform
Send order notifications
Provide customer support
Improve app performance and user experience
Prevent fraud and unauthorized access
Comply with legal obligations
3. Information Sharing
We do not sell your personal information.
We may share information with:
Customers placing orders from your store
Delivery partners for order fulfillment
Payment service providers
Government authorities when required by law
Trusted third-party service providers who help operate our platform
All service providers are required to protect your information.
4. Data Security
We use industry-standard security measures to protect your information, including:
Secure servers
Encrypted communication (HTTPS)
Access controls
Regular security monitoring
Although we strive to protect your information, no method of transmission over the internet is completely secure.
5. Data Retention
We retain your information only as long as necessary to:
Provide our services
Meet legal obligations
Resolve disputes
Enforce our agreements
6. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Update or correct your information
Request deletion of your account
Withdraw certain permissions
Contact us regarding privacy concerns
7. Permissions Used
The Zupito Vendor App may request the following permissions:
Internet – To connect with our servers.
Location – To verify store location and improve delivery services.
Camera – To upload store or profile images.
Storage/Photos – To select and upload images.
Notifications – To receive new order alerts and important updates.
These permissions are only used to provide app functionality.
8. Children's Privacy
The Zupito Vendor App is intended for users who are at least 18 years old and operate a business. We do not knowingly collect personal information from children.
9. Third-Party Services
Our app may use trusted third-party services for:
Analytics
Crash reporting
Push notifications
Payment processing
Cloud hosting
These providers have their own privacy policies governing how they handle your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our website with the updated effective date.
Continued use of the app after changes become effective constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Zupito
Email: support@zupito.co.in