Last updated: February 16, 2025
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and explains Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Words with initial capital letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party.
Application refers to Zook and Zook Vendor, the software programs provided by the Company, which are shopping and vendor management apps.
Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Niati Pictures, Shivnandan Tenament, Plot No. 22, Kamal Book Stall Street, Waghawadi Road, Bhavnagar, Gujarat, 364001.
Country refers to: Gujarat, India.
Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Zook and Zook Vendor Applications.
Service Provider means any natural or legal person who processes the data on behalf of the Company.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Personal Data
While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You, such as:
Name
Email address
Phone number
Address
Payment information
Usage Data
Usage Data is collected automatically when using the Service, including information such as device type, IP address, browser type, app usage, and diagnostic data.
Information Collected while Using the Application
While using Zook or Zook Vendor, to provide full functionality, We may collect, with Your prior permission:
Pictures or documents for product listings
Access to camera or gallery for uploading product images
The Company may use Personal Data for the following purposes:
To provide and maintain Our Service
To manage Your Account
To process and deliver orders
To perform contractual obligations
To contact You for customer support or service updates
To send promotional offers and marketing communications
To manage user and vendor requests
For business analysis, improvement, and security
For lawful purposes such as fraud prevention and dispute resolution
We may share Your personal information in the following cases:
With Service Providers: To assist in delivery, payment processing, and data analysis.
For Business Transfers: In connection with a merger, sale, or acquisition.
With Affiliates: To improve services and operations.
With Business Partners: For offers and joint promotions.
With Other Users: For transactions between customers and vendors.
With Your Consent: When You explicitly allow sharing of specific information.
Data is retained only for as long as necessary to fulfill the purposes stated in this policy.
Data may be transferred across regions, with adequate data protection measures in place.
You can request deletion of your data by contacting us or through your account settings.
Business Transactions: Your information may be transferred if the Company participates in a merger, acquisition, or asset sale.
Law Enforcement: The Company may disclose Your data to comply with legal obligations or valid requests from public authorities.
We use commercially acceptable methods to protect your data. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security.
Our Service is not directed toward individuals under the age of 13, and we do not knowingly collect their personal information.
Our Service may contain links to external websites. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.
We may update this Privacy Policy periodically. You will be notified of changes by:
Email, and/or
A prominent notice within the Zook or Zook Vendor apps.
If you have any questions about this Privacy Policy or wish to delete your account, you can contact us:
By email: heavenonthisearth4@gmail.com
By mail: RS Colony, Jhirpani, Rourkela, 769042