Privacy Policy – Zoni Yaar
Effective Date: September 2026
Zoni Yaar ("Zoni Yaar", "we", "our", or "us") is developed by Zonaib Waris.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Zoni Yaar mobile application (the "App") as a passenger or driver.
By creating an account or using Zoni Yaar, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect information that is necessary to create and manage accounts, provide ride-hailing services, verify drivers, communicate with users, maintain platform security, and improve the App.
1.1 Account and Profile Information
When you create or use a Zoni Yaar account, we may collect:
Full name
Phone number
Account credentials
Profile picture, if provided
Account type or role, such as Passenger or Driver
Account creation and account-related information
Passwords are not stored in plain text. Where passwords are managed by our application, they are securely hashed using appropriate password-hashing technology such as bcrypt.
1.2 Driver Verification and Vehicle Information
Drivers may be required to provide additional information to verify their identity and vehicle before using the platform.
This information may include:
National Identity Card (CNIC) number
Photos of the front and back of the CNIC
Driving license number
Driving license document/photo
Vehicle type, such as car, motorbike, or rickshaw
Vehicle make/model
Vehicle registration or number plate
Vehicle photographs
Number plate photographs
This information is used for driver verification, safety, fraud prevention, and compliance with applicable requirements.
1.3 Location Information
Location information is an essential part of the Zoni Yaar ride-hailing service.
Depending on the features you use and the permissions you grant, we may collect:
Precise location
Approximate location
Pickup location
Drop-off location
Real-time location during an active ride
Driver location when the driver is online or providing ride services
We use location information to:
Determine pickup and drop-off locations
Match passengers with nearby drivers
Display nearby drivers
Provide route and navigation functionality
Calculate route distances and fares
Track active rides
Improve ride safety and coordination
We do not use location information for purposes unrelated to providing the App's transportation services.
Location permissions are requested only when required for the relevant functionality. You can manage location permissions through your device settings. Disabling required location permissions may prevent certain ride-hailing features from working.
Google Play treats precise device location as personal and sensitive data, and location access must be limited to what is necessary for the app's functionality.
1.4 Ride and Booking Information
When you request, accept, or complete a ride, we may collect:
Pickup address and coordinates
Drop-off address and coordinates
Ride request information
Driver offers
Proposed and agreed fares
Ride status
Ride timestamps
Cancellation information and reasons
Completed ride history
Driver commission information
Driver invoices or summaries
This information is used to operate the ride-hailing service, maintain ride records, calculate applicable charges or commissions, resolve disputes, and maintain platform safety.
1.5 In-App Chat and Communications
Zoni Yaar may provide communication features between passengers and drivers during rides.
Depending on the functionality available in the App, we may process:
Text messages sent through the App
Messages associated with a particular ride
Location information shared through ride-related communication
Message timestamps and related technical information
Ride-related communication may be retained for safety, customer support, dispute resolution, and fraud prevention.
Access to ride-related communications is limited to authorized parties and personnel where necessary to provide or administer the service.
1.6 Device and Technical Information
We may collect certain technical information about the device and App to provide, secure, and improve Zoni Yaar.
This may include:
Device manufacturer and model
Operating system and version
App version
Push notification/device tokens
App usage information
Session information
Connection information
Crash reports
Diagnostic information
Performance information
The exact information collected may depend on the services and SDKs integrated into the App.
2. How We Use Your Information
We may use the information we collect to:
Create and manage user accounts
Provide passenger and driver services
Process ride requests
Match passengers with drivers
Provide real-time ride tracking
Provide navigation and route information
Calculate fares and route distances
Process driver offers and ride acceptance
Verify driver identity and vehicle information
Maintain platform safety
Communicate with passengers and drivers
Send ride requests and ride-status notifications
Send push notifications
Provide customer support
Investigate disputes and complaints
Detect and prevent fraud, abuse, and unauthorized activity
Maintain and improve App security
Diagnose crashes and technical problems
Improve App performance and reliability
Maintain business, accounting, and operational records
Comply with applicable legal obligations
We do not sell or rent your personal information.
3. Information Sharing
We may share or provide access to information when necessary to provide and operate Zoni Yaar.
3.1 Passengers and Drivers
Certain information may be shared between passengers and drivers when necessary to complete a confirmed or active ride.
For example, depending on the App's functionality, this may include:
Name
Profile picture
Pickup information
Drop-off information
Ride information
Relevant location information
Ride-related communication
Only information necessary for providing the transportation service should be shared.
3.2 Service Providers
We may use third-party service providers to help operate the App.
These providers may provide services such as:
Cloud hosting
Database infrastructure
File storage
Push notifications
Crash reporting
App performance monitoring
Authentication
Security and technical infrastructure
These providers may process information on our behalf as necessary to provide their services.
3.3 Legal and Safety Requirements
We may disclose information when reasonably necessary to:
Comply with applicable laws or legal processes
Respond to lawful requests from authorities
Investigate suspected fraud or abuse
Protect the safety of users
Protect our rights and property
Enforce our terms and policies
Investigate security incidents or misuse of the App
4. Permissions We Request
Zoni Yaar may request certain device permissions depending on the features you use.
Location
We may request:
ACCESS_FINE_LOCATION
ACCESS_COARSE_LOCATION
Location access is used for pickup/drop-off locations, driver matching, navigation, ride tracking, and other ride-related functionality.
Camera
We may request camera access to allow users, particularly drivers, to capture:
Identity documents
Driving license documents
Vehicle photographs
Profile photographs
Other verification information
Photos and Media
Where supported by the device and Android version, we may request access to photos or images that you choose to upload, such as:
Profile pictures
CNIC/document images
Driving license images
Vehicle photographs
We only use uploaded images for the purposes described in this Privacy Policy.
Notifications
We may request notification permission to send:
Ride requests
Ride offers
Ride status updates
Driver/passenger notifications
Chat notifications
Important service notifications
Internet
Internet access is required to communicate with our servers and provide services such as:
Ride requests
Ride matching
Location updates
Chat
Account services
Notifications
Data synchronization
You can manage certain permissions through your device settings. Disabling permissions may prevent some App functionality from working.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
5.1 Cloud Infrastructure
Depending on the functionality used by the App, information may be stored using cloud infrastructure and database services such as Supabase/PostgreSQL.
5.2 Password Security
Passwords are not stored in plain text. Where passwords are managed by our application, they are securely hashed using appropriate password-hashing technology.
5.3 Driver Documents
Driver verification documents and photographs may contain sensitive personal information.
We use access controls and appropriate security measures to restrict access to authorized users and personnel.
Where applicable, documents may be served through temporary or signed URLs rather than publicly accessible URLs.
5.4 Security Limitations
Although we take reasonable steps to protect your information, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
Generally:
Account information: Retained while your account remains active and for a reasonable period afterward when necessary for legitimate purposes.
Ride information: May be retained for operational, accounting, safety, fraud-prevention, and dispute-resolution purposes.
Driver verification information: May be retained while the driver is active and for a reasonable period afterward where necessary for safety, fraud prevention, legal, or regulatory purposes.
Chat and communication records: May be retained when necessary for safety, dispute resolution, fraud prevention, or customer support.
Technical and diagnostic information: May be retained for security, troubleshooting, and performance purposes.
When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal or legitimate retention requirements.
7. Account and Data Deletion
If you create a Zoni Yaar account, you may request deletion of your account and associated personal information.
7.1 Deletion Through the Web
If you cannot access the App, you can request account and data deletion through our web-based deletion resource:
Account Deletion Request:
Account Deletion
The deletion webpage should clearly identify Zoni Yaar and provide a way for users to submit an account deletion request.
Google Play requires apps that allow account creation to provide both an in-app deletion path and an external web resource for requesting account deletion.
7.2 What Happens When You Request Deletion
When an account deletion request is submitted, we will take reasonable steps to delete the personal information associated with that account.
However, certain information may need to be retained when required or permitted for legitimate purposes, including:
Legal compliance
Fraud prevention
Security
Accounting
Dispute resolution
Protection of users
Regulatory requirements
If information must be retained for one of these purposes, we will retain it only for as long as reasonably necessary.
Google Play states that account deletion should include associated user data, subject to legitimate retention requirements such as security, fraud prevention, or regulatory compliance.
8. Third-Party Services
Zoni Yaar may use third-party services to provide and improve the App.
These may include:
Firebase Cloud Messaging
We may use Firebase Cloud Messaging (FCM) to deliver push notifications such as ride requests, ride updates, and other important notifications.
Google Play Services
We may use Google Play Services to support Android functionality and compatibility.
Supabase / PostgreSQL
We may use Supabase and PostgreSQL-based cloud infrastructure for database storage, authentication, and other backend functionality.
Other Service Providers
Additional third-party services may be added as the App develops. When third-party services process user information on our behalf, we expect them to process that information according to their applicable policies and contractual obligations.
9. Children's Privacy
Zoni Yaar is intended for users who are 18 years of age or older.
We do not knowingly permit individuals under 18 to create accounts or use Zoni Yaar's transportation services.
If we become aware that a person under 18 has provided personal information to us, we will take reasonable steps to delete that information where appropriate.
If you believe that a minor has provided personal information through the App, please contact us using the information provided below.
10. Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
Access information associated with your account
Correct inaccurate information
Update your profile information
Request deletion of your account and associated data
Request information about how your data is processed
Manage device permissions
Disable location permissions
Disable push notifications
Contact us regarding privacy-related concerns
Some requests may be subject to applicable legal, security, fraud-prevention, accounting, or regulatory requirements.
11. Location Data and User Control
Because Zoni Yaar is a ride-hailing application, location information is necessary for core features such as driver matching, pickup/drop-off identification, navigation, and active ride tracking.
You can manage location permissions through your Android device settings.
If you disable location access, certain Zoni Yaar features may not function correctly.
We only request the location access necessary for the relevant ride-hailing functionality. Google Play's current policy requires apps to request the minimum location scope necessary for their features.
12. Data Security
We use reasonable safeguards designed to protect personal information, including:
Access controls
Secure authentication practices
Password hashing
Restricted access to driver verification documents
Secure cloud infrastructure
Network security measures
Signed or temporary URLs where appropriate
Technical monitoring and security measures
However, no internet-based service can guarantee absolute security.
If we become aware of a security incident that requires notification under applicable law, we will take appropriate steps as required.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes to the App
Changes to our data practices
Changes to third-party services
Changes in applicable laws
Changes to security or operational practices
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
The updated Privacy Policy may be made available through the App, our website, or the Google Play listing.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
App Name: Zoni Yaar
Developer: Zonaib Waris
Support Email: zonaibwaris@yahoo.com
Effective Date: September 2026