Terms of Service
Z.O.C. Graphic Design
Welcome to Z.O.C. Graphic Design. These Terms of Service ("Terms") govern your use of our services. By engaging our services, you agree to these Terms. Please read them carefully.
1. Services Provided
Z.O.C. Graphic Design offers a range of services, including but not limited to logo design, branding, print design, social media graphics, and custom event graphics. Details of these services are outlined in our service listings and proposals.
2. Project Commencement
Work on any project will begin once a signed agreement or confirmation email is received, along with any required deposit as specified in your proposal or invoice.
3. Payment Terms
A deposit is required to commence work on any project. The amount of the deposit will be specified in the proposal or invoice.
The remaining balance is due upon completion of the project, prior to delivery of the final files.
Payments can be made via agreed.
4. Revisions
Our packages include a specified number of revision rounds as detailed in your proposal. Additional revisions beyond those included in the package may incur extra charges.
Revision requests must be made within the timeframe specified in the project proposal.
5. Refund Policy
No Refunds: Once work has commenced on a project, no refunds will be issued. This policy is non-negotiable and applies to all services offered by Z.O.C. Graphic Design.
6. Client Responsibilities
Clients must provide all necessary content, materials, and information required to complete the project.
Clients must respond to communication and feedback requests promptly to ensure timely completion of the project.
7. Delivery of Final Files
Final files will be delivered in the agreed-upon formats once the final payment has been received.
It is the client’s responsibility to review the final files and notify us of any issues within 7 days of delivery. Corrections after this period may incur additional charges.
8. Intellectual Property
Z.O.C. Graphic Design retains ownership of all design concepts and drafts created during the project.
Upon full payment, the client receives ownership of the final design files. Z.O.C. reserves the right to use any project work for promotional purposes unless otherwise agreed upon in writing.
9. Termination of Services
Either party may terminate the services at any time with written notice. If the client terminates the project, the client is responsible for payment of all work completed up to the date of termination.
Z.O.C. reserves the right to terminate services if the client fails to comply with these Terms.
10. Limitation of Liability
Z.O.C. Graphic Design shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits or data, arising out of the use of our services.
Our total liability to the client for any claims arising under these Terms shall not exceed the total amount paid by the client for the services.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
12. Changes to Terms
Z.O.C. Graphic Design reserves the right to update or modify these Terms at any time without prior notice. The most current version of the Terms will be available on our website.
By engaging with Z.O.C. Graphic Design, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.